Job Title: IT SR Manager 

This position is hybrid, working three days a week from the new Sally Beauty Support Center in Legacy West, Plano, Texas.

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About This Role

The IT Sr Manager will be responsible and accountable for the smooth running of information systems within the limits of requirements, specifications, costs and timelines. The position will also manage a staff designated to support the applications and computing needs for which it is responsible.  The position will directly and indirectly supervise the implementation and maintenance of new and existing applications and computing needs as assigned. 

Respsonsibilities

25% Actively align with business and IT partners to prioritize needs and maximize system functionality to contribute to organizational strategy and governing compliance standards.

25% Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising performance with a strong focus on development and succession planning. 

20% Implement new technologies and enhancements in alignment with defined company strategies and with strict adherence to defined project management procedures.  Oversee multiple, concurrent projects which can be large and/or complex.  Coordinate with PMO to modify procedures as needed to maximize effectiveness and controls.

10% Oversee, control and evaluate operations of assigned applications and computer systems, following policies and practices as defined for system access, testing, change management, and advancement to production. Continuously evaluate policies and practices for improvement opportunities to meet best in class standards.

10% Contribute to creating the annual department budget and ensure cost effectiveness of all assigned activities.

5% Audit systems and assess their outcomes to ensure security of data, network access and backup systems of assigned areas in compliance with defined IT Security policies and practices.

5% Other Duties as assigned.

Knowledge, Skills and Abilities

Other Duties as assigned.Product development experience in Warehouse Management Systems and/or Warehouse Execution SystemsPast experience as a WMS/WES SME with knowledge of Inbound Processing, Outbound Processing, Physical Inventory, RF Transactions, cycle counting, general warehousing, and MHE/Automation integration.Experience with Warehouse Control systems, Transportation Systems and Oracle GTM is preferred.

Competencies / Attributes

Puts Customers - First Excellent communication and customer service skills.Demonstrates Accountability - Takes responsibility for performance and team relationships and always seeks to improve.Shows a Bias for Action - Proactively researches and solves issues.  Acts as One - Strong interpersonal skills and works great as part of a team.Aptitude for Innovation - Keeps up with industry trends and knowledge.Builds Talent - Mentors and trains junior staff and shares knowledge. 

Working Conditions and Physical Requirements

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

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