Responsibilities:

· Assist in managing global IT infrastructure services.

· Collaborate with vendors and internal teams to support, define and provide infrastructure services.

· Support strategic planning and implementation of infrastructure improvements.

· Ensure compliance with security standards and regulatory requirements.

· Follow ITIL processes in the support and provision of services.

· Assist in leading and managing infrastructure-related projects.

· Maintain documentation and provide regular updates on infrastructure performance.

· Identify and implement opportunities for improving infrastructure services.

Preferred Experience On:

· Windows workstation, OS, GPO, SCCM, Intune required

· LAN, WAN, Wireless required

· Knowledge of tools such as ServiceNOW, Intune, AzureAD, Powershell, AD, and Security controls.

· Understanding of IT Infrastructure management.

Competencies:

· Priority setting

· Customer focus

· Openness to Learn

· Business acumen

· Communications skills

· Self-development

· Drive for results

· Presentation skill

· Cultural awareness

· Ethics Values

· Compassion

· Action oriented

· Project Management

· Organizational Skill

Responsibilities:

· Assist in managing global IT infrastructure services.

· Collaborate with vendors and internal teams to support, define and provide infrastructure services.

· Support strategic planning and implementation of infrastructure improvements.

· Ensure compliance with security standards and regulatory requirements.

· Follow ITIL processes in the support and provision of services.

· Assist in leading and managing infrastructure-related projects.

· Maintain documentation and provide regular updates on infrastructure performance.

· Identify and implement opportunities for improving infrastructure services.

Preferred Experience On:

· Windows workstation, OS, GPO, SCCM, Intune required

· LAN, WAN, Wireless required

· Knowledge of tools such as ServiceNOW, Intune, AzureAD, Powershell, AD, and Security controls.

· Understanding of IT Infrastructure management.

Competencies:

· Priority setting

· Customer focus

· Openness to Learn

· Business acumen

· Communications skills

· Self-development

· Drive for results

· Presentation skill

· Cultural awareness

· Ethics Values

· Compassion

· Action oriented

· Project Management

· Organizational Skill

Qualification:

· Bachelor's degree in Computer Science or equivalent required

· Master’s or equivalent desired

· 6 years’ experience in IT Infrastructure role required

· Cisco CCNA desired