AWS is seeking a senior sales professional to manage a global customer relationship with one of our large global Automotive customers. You will define and execute a CXO relationship strategy within the account, including engaging with a dedicated account team, AWS senior leaders for executive sponsorship, coordinating executive business reviews, enabling customer value creation and growth.
The Global Account Manager ("GAM") will partner with the customer to build strategic relationships, articulate a clear vision, and deliver business value. The successful GAM will develop and execute a broad strategy for earning customer trust and driving AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB) / Engineering, and Operations leadership. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Customer Solutions Managers, Industry Specialists, Marketing, Partners, Support, Service Teams and Professional Services) to deliver customer outcomes. This is an Individual Contributor role, but necessitates an account leader mindset, and may include dotted line responsibility for downstream sales, technical and industry specialist resources. The GAM will also effectively leverage existing programs and mechanisms, innovate and scale new mechanisms, and develop formal case studies and other forms of references highlighting outcomes and solutions running on AWS.

As a Global Account Manager, you are driving digital transformations through effective engagement with C-level executives, business executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key AI and cloud technology provider across the automotive accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers.

On a daily basis you empower your customers to solve challenges using the latest technology while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?
Come build the future with us.

Key job responsibilities
- Contributing to, and leading, within an AWS customer account team.
- Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer, across LoB and functional areas (Digital, Data, Engineering, and Operations).
- Working closely with internal AWS teams (executives, solution architects, industry specialists, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution(s) for customers.
- Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
- Displaying strong leadership presence and being able to command a room in a meeting. Should be seen as an authority in communicating via email, phone, and face to face, and comfortable writing executive briefing documents for, and communicating with, the most senior executives at the company.
- Operating with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement, business judgment is critical.
- Managing a global sales pipeline via Salesforce and facilitating all stages of a sale.
- Participating and leading in the negotiation and closing of legal agreements, such as Enterprise Agreements (EAs), and contracts, such as Private Pricing Addendums (PPAs).
- Maintaining knowledge of AWS's broad solution and service offerings, with a focus on connecting cloud capabilities to the customer's technology and operational priorities.
- Defining product and solution requirements by understanding and evangelizing the needs of customers, including feedback via PFRs or the service teams.
- Working with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.

About the team
We are a fully staffed team across all functions that support our APJ automotive OEM's and Tier 1 suppliers. We collaborate for the success of our customers and continuously work to create transformation.