The Outbound Communication Services team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email, SMS and Push endpoints. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real-time feedback from the endpoints to create closed loop optimizations.

We are passionate about building scalable, scalable software which processes billions of transactions and very large TPS. We constantly improve our technical foundation and customer experience.


Key job responsibilities

As an experienced senior FEE, the candidate leads software development teams, collaborating with peers across different teams. Their role involves delivering comprehensive software systems, managing the entire lifecycle from design to maintenance. They engage stakeholders to refine processes, prioritize user experience, and address engineering needs for scalable solutions. They possess deep expertise in front-end engineering, covering areas like rendering, performance, accessibility, security, and compatibility. While they may not design every feature, they ensure all contributions align with overarching goals and meet quality standards. Their coding sets the benchmark for best practices, guiding others and maintaining high standards.

As an experienced senior FEE, the candidate excels in navigating complex problems with evolving technology landscapes, prioritizing long-term solutions over quick fixes. They facilitate collaboration between design, engineering, and product teams, ensuring measurable outcomes. Additionally, they explore non-technical solutions and promote operational excellence within their teams. They foster a culture of inclusive communication, mentorship, and continuous growth among team members.