Overseeing the daily operations of our store ensuring smooth functioning. Developing and implementing business strategies to achieve the organization's goals and objectives. Ensuring the store is well-stocked, clean and properly merchandised to attract customers. Recruiting, training, and supervising retail staff; maintaining a fully engaged and high performing team. Implementing effective security policies to prevent theft and damage to store inventories. Analyzing sales and revenue reports and making forecasts. Ensuring high customer service standards are met and resolve any customer complaints swiftly. Identifying underperforming areas in the store operations and devising improvement strategies. Promoting the store and launching effective marketing campaigns to maximize brand visibility. Ensuring all health and safety measures are implemented and are in line with company and legal expectations. Keeping an up-to-date knowledge of the market and competitors enabling effective strategic planning. Organizing and executing sales promotions, and setting a strategic direction for the company's promotional theme. Meeting with company executives to review store performance, progress towards goals, and discuss future endeavors and plans. Managing and prioritizing multiple projects, in a fast-paced, high-volume environment