Details Department: Studio Engagement ServicesSchedule: Full Time Monday - Friday 8-5pm CTLocation: Remote
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

 

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

Job Summary

The Senior Director of Engineering will provide strategic leadership for our Salesforce engineering organization, overseeing technical direction, architecture governance, and delivery excellence across our Health Cloud, Marketing Cloud, and Data Cloud implementations. This highly experienced software engineering leader will lead multiple engineering areas with a team of 1-5+ leaders. The role requires strong leadership skills, situational awareness, and the ability to communicate effectively with leaders and executives at all levels of the organization. This person will be expected to organize and oversee Capex and Opex budgets in their areas of ownership while optimizing teams and processes for maximum efficiency.

 

Responsibilities

Strategic Leadership & Ownership

Define and execute the technical vision and roadmap for our Salesforce ecosystem.Drive or participate in strategic process improvements enabling more efficient, effective delivery.Integrate product vision into technical roadmaps and lead conversations about the direction of major areas.Drive widespread consensus for adoption of strategic direction and inspire engineers.Display an ownership mindset by being accountable for and beyond the features and products in areas of responsibility.Collaborate with C-level executives to align engineering initiatives with business objectives.

 

Software Delivery

Lead an Agile software engineering organization to deliver software efficiently and effectively.Work closely with Product, Design, and Research teams on implementation priority and scope.Determine necessary headcount, skills, process flows, and structure to achieve current and future goals.Hold teams accountable to deliver on OKRs and influence outcomes on prioritized issues.Establish engineering KPIs and metrics to measure team performance and product quality.

 

Team Leadership & People Development

Lead, mentor, and develop a high-performing engineering organization.Provide performance reviews, mentor, and effectively coach to affect professional growth.Manage healthy engineering vendor relationships and working partnerships across teams.Drive a culture of innovation, teamwork, accountability, and ownership.Create strategies for succession planning and promote internal/external training opportunities.Build and scale engineering teams through effective hiring, onboarding, and retention strategies.

 

Technical Direction

Serve as an expert in technologies within the area of accountability.Track product roadmaps for SaaS platforms, aligning development tools with latest capabilities.Ensure best practice standards are regularly updated.Provide subject matter expertise on technology mix and ensure effective tools are used.Oversee architecture and design decisions across Health Cloud, Marketing Cloud, and Data Cloud.Balance technical debt management with feature delivery and innovation.

 

Operations

Ensure all teams in the domain are compliant on process and standards.Provide clear, concise, and timely status updates regarding engineering achievements and challenges.Oversee and organize Capex and Opex budgets in areas of ownership.Establish robust SDLC processes that ensure quality, security, and compliance.Drive adoption of DevOps practices, CI/CD pipelines, and automated testing.

 

Team Building

Communicate the organization's value externally via talks, blog posts, etc.Identify skill gaps and implement strategies to remediate.Guide the creation of content and communication around engineering best practices and processes.Coordinate closely with vendors and recruiting teams to implement hiring strategy.Attract and retain top talent.

 

Complexity of Work

 

High level of leadership, critical thinking and clear communication abilities that provide significant direction to the performance of multiple engineering teams. Able to navigate stressful environments with emotional intelligence and lead organizational-scale efforts.

 

Minimum Qualifications

Bachelor's degree required; Master's degree highly preferredMinimum of 10 years of software engineering experience6-7 years leading technical teamsProven track record scaling technical teamsExperience with Health Cloud, Marketing Cloud, or Data Cloud implementationsStrong understanding of healthcare industry regulations (HIPAA, HITRUST)Significant leadership, technical, and cross-team problem-solving abilities
Requirements

Education:

High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

 

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

 

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

 

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

 

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

 

Pay Non-Discrimination Notice

 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

 

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