ADP Strategic Alliances is hiring a Sr. Director Program Management to manage complex initiatives. Are you ready to make your mark?

At ADP, we believe that great people make great companies. We’re looking for someone who is curious, coachable, collaborative and who’s passionate about understanding how the business works—and turning that into an impactful way in supporting our enterprise strategic partner initiatives.

This role is ideal for someone who is organized, detail oriented, thrives on solving complex problems/challenges, bringing structure, clarity and alignment to fast-paced initiatives, and building partnerships across functions and senior level executives. You’ll drive and influence strategic projects while working closely with senior leadership and cross-functional teams.

Why ADP?

A culture of continuous learning, mentorship, and internal mobility. Commitment to diversity, inclusion, and creating a space where everyone belongs. Work that matters, a team that supports, and a company that leads in innovation.

 

Here’s what you can expect on a typical day:

Structure complex problems into clear, simple frameworks, enabling the business to operate with clarity and ownership. Frames the problems others can’t articulate. Manages a number for workstreams and/or development and delivery of large and complex deliverables Primary interface between functional teams like Alliances, Sales, Marketing, Finance, Business Operations, all Service, and is accountable for managing the overall "Program" or collection of Projects. Monitors the performance of the Project Team and its Project Managers/Project Leads and engage the manager/lead of a Project. All cross-functional and Business Unit Project and Product Managers will be aligned to the Program Manager in a matrixed-management structure during the engagement, for the purpose of achieving team-based goals. Acts as the primary contact for the Program to the enterprise and senior management with Global Alliance and Delivery support. Manages and provides communication to all levels of the organization, including overall project milestones, risk, scope and expectations, project integration, budget and staffing. Monitors performance of project team resources with respect to their assigned project activities. Organizes strategic projects and quarterly Steering Committee meetings Follows Program Management disciplines in the following areas: Scope Management, Schedule Management, Cost Management, Issue Management, Risk Management, Quality Management, Human Resource Management, Communication Management and Contract Management. Establishes, manages, and publishes a comprehensive overall project plan, including the development schedule, resource requirements, and integration efforts of third-party products when applicable Establishes project structure and staffing plans, and participates in staffing process, which may include selection of personnel from third party vendors. The Program Manager is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues, and resolving team resource conflicts. Motivates and directs the project team; sets goals, objectives, and priorities; assigns and reviews project tasks and performance on a regular basis, benchmarking against key milestone deliverables. May be asked to provide input into the performance reviews of team members. Approves additions and deletions to staff over the life of the project. The Program Manager establishes comprehensive cross-functional written and verbal communications evaluating Program tasks, milestones, dependencies, issues, and escalations. This includes program meetings, minutes, executive briefings, and issue management tracking. Collaborates with cross-functional Product and Project Managers on all Program management deliverables. Acts as primary interface with the project sponsor(s) as well as the Product Manager. Ensures quality reviews are held with the project team and obtains sign off on status and requirements. Ensures that the methodology, processes, and tools are consistently used guided by best practices and the ADP NPS Center of Excellence. Accountable for meeting project schedule and results, client satisfaction, and the quality of the deliverables. Responsible for determining success criteria for the overall project. This includes gathering information of client feedback, project team feedback, and senior management direction.

 

Experience. You have 12+ years of experience in relevant skills gained and developed in the same or similar role, including 7+ years of enterprise-level experience managing medium to large cross-functional and/or multi-year projects.

 

TO SUCCEED IN THIS ROLE:

Program Management expertise, including demonstrated success in leading programs with high complexity and multiple dependencies, following Program Management disciplines in the following areas: Scope Management, Schedule Management, Cost Management, Issue Management, Risk Management, Quality Management, Human Resource Management, Communication Management, and Contract Management. Experience working in or supporting at least two of ADP’s business units. Demonstrated success in managing multi-line product projects, including leading and directing multiple project teams of 20+ cross-functional associates across the enterprise.  Proven track record of maintaining effective Project Team relationships in a highly matrixed environment. Must possess a proven ability to work effectively with an aggressive, demanding client and ADP project teams. Must be able to work well under pressure. Must possess excellent organizational and time management skills for managing multiple, diverse projects with competing priorities. Must possess excellent communication, presentation, facilitation, and team leadership skills. Demonstrated ability to effectively communicate with executive-level managers in a project-oriented setting where project risk is substantial and communication requirements are highly complex. Demonstrated ability to build effective teams in a project-oriented setting where the team is large, geographically dispersed, and may have conflicting priorities and/or goals. Demonstrated ability to develop and maintain highly complex, leveled, and balanced Project Plans using Smartsheet, or other comparable Project Management tools. Demonstrated ability to identify and mitigate project risks to meet project objectives successfully. Advanced knowledge of functional areas and related company products. You’ll have a bachelor’s degree, preferably in Business Administration, HR, or Information Systems.

For additional comfort in the role:

Current PMP or equivalent Professional Project Management certification. Master's degree.

 

COMPETENCY REQUIREMENTS:

Consultant. Comfortable with toolkits that help you frame, synthesize and model complex concepts. Team Focused. A fierce commitment to excel in the pursuit of unselfish goals. You have a strong desire to leave your mark, but you also aspire to achieve large collective team goals. Curious. A strong desire to get better at everything you do. You seek out new experiences, knowledge, and have an openness to change and feedback. Grit. Ability to overcome adversity and setbacks to achieve a goal. You are results oriented and can bounce back from adversity. Insight. You have a desire to gather information and understand the strategy allowing you to see across the organization and its impact. Synthesizes SME input into a clear, coherent strategy

SKILLS & ATTRIBUTES:

Strong Visualizer and Communicator. Strong ability to synthesize SME inputs into a clear, coherent strategy and effectively communicate with multiple functions/organizations Relationship Builder. Ability to work positively with the wide range of individuals involved in the program Resilience. Ability to work under pressure and flex with change Adaptable. listen, solve the underlying problem not the symptom. Generate strategic options, not just tasks Problem Solver. Ability to find innovative ways to resolve problems. Comfortable creating options and answers when the team gets stuck. Independent Thinker. Act as a thought leader and partner on major decisions

Systems thinker. Good understanding of the wider objectives of the program. Ability to see bigger picture and apply to program work that connects the dots between Go to Market, Product, Services and Support.  YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be owners, and challenge one another's ideas to find the best solution. Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

 

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.