**There's power in partnership.** Your passion. Our purpose. We can make an impact together. Join a team that empowers you to shape the future of client service. Everything we do is focused on helping clients achieve what's most important to them, all while giving you the opportunity to innovate, collaborate and grow. What you do every day helps people achieve and protect their financial goals. You'll have access to cutting-edge tools, continuous learning programs, mentorship from experienced leaders, and a culture that values every voice and idea. **Job Overview** **Position Schedule:** Full-Time This job posting is anticipated to remain open for 30 days, from 10-Mar-2026. The posting may close early due to the volume of applicants. The Senior Director of Research & Foresights serves as the firm's enterprise insights orchestrator, defining and leading the strategic intelligence agenda across primary research, secondary analytics, and modern VoC/VoB ecosystems. This role establishes a forward‑looking, integrated view of client and Financial Advisor (FA) behaviors, needs, and market dynamics, transforming complex signals into influential guidance for executive‑level decisions. As a senior strategic advisor and leader of leaders, the Senior Director ensures insights directly drive growth strategies, innovation roadmaps, differentiated client experiences, and operational prioritization across the business. Operating as a cross‑functional catalyst, this leader embeds an insight‑driven culture throughout the organization to elevate performance, anticipate emerging opportunities, and strengthen the firm's competitive advantage. **What you'll do:** + Develop and execute enterprise research and customer intelligence that delivers actionable insights supporting firm priorities, business outcomes, and a deep understanding of client, prospect, and FA behaviors and expectations. + Lead best in class research programs across clients, prospects, and FAs-spanning primary, secondary, behavioral, and journey research-to inform strategic decision making and optimize Marketing and Experience execution. + Serve as a trusted thought partner to Enterprise Brand Marketing (EBM) and firm leaders, proactively anticipating insight needs and delivering clear, compelling recommendations that guide executive level decisions. + Monitor, analyze, and synthesize client and FA feedback, Experience metrics, and journey signals to identify improvement opportunities and influence strategic prioritization. + Partner cross-functionally across EBM and the enterprise to ensure insights are embedded into Marketing campaigns, Experience design, product strategy, and business planning. + Integrate advanced quantitative, qualitative, and behavioral methodologies in partnership with data and analytics teams to produce comprehensive, high impact insights. + Build and operationalize modern data sourcing capabilities, including SEO/AEO signals, search behavior analytics, social listening, and OSINT (open-source intelligence) to detect emerging trends and sentiment shifts early. + Create, maintain, and evolve a centralized insights repository that enables efficient access, reuse, and democratization of insights across teams and leadership groups. + Develop and mentor highly performing research and insights teams, fostering a culture of innovation, curiosity, and methodological excellence. + Advance team capabilities through adoption of modern Knowledge Management platform, research tools, technologies, and frameworks, ensuring the function continues to deliver cutting edge intelligence that elevates enterprise performance. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) . **Hiring Minimum:** $207300 **Hiring Maximum:** $352900 Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf . Read More About Job Overview **Skills/Requirements** **What you'll need:** + Bachelor's degree in Marketing, Economics, Business, Statistics, or a related field; advanced degree in Economics, MBA or social science strongly preferred. + 15+ years of experience in client research, market research, client insights, client segmentation or related roles, with at least 5 years in a leadership position. + Research Methodologies: Best in industry expertise in designing and executing qualitative and quantitative research studies, reading results, and generating insights that are immediately impactful for business growth. + Data Analytics: Knowledge of data analysis tools and techniques, including statistical modeling and machine learning. + Client Segmentation: Deep understanding of segmentation methodologies and persona development. + Market Trends: Awareness of industry trends, competitive dynamics, and client behavior patterns. Sourcing data from various paid and OSINT (open-source data intelligence). + Data Governance: Familiarity with data privacy regulations and best practices for managing client data. Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades) Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca) Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm\_source=DIRECT) . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. \#LI-HO