Lebanon, Tennessee, United States of America
15 hours ago
Sr. Digital Implementation Manager

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

Join Thermo Fisher Scientific to be part of a curious team dedicated to exploration.

Role Summary:

The Product Design and Operations team is an exciting and evolving organization that provides the required structure, governance, and skills to implement technology solutions such as Robotic Process Automation, Data analytics, system implementation expertise, and Artificial Intelligence to enable business transformation. The team is passionate about partnering with the business and digital technology teams to drive standardization, simplification and efficiency gains across both the Operations and Commercial function!

The Sr. Digital Implementation Manager is responsible for providing the most suitable technological solutions to drive business simplification & transformation. By demonstrating deep technology, process and domain expertise, drive execution across interdependent projects within the functions of BPG.

Key Responsibilities:

Build awareness of new technologies and “art of possible” with automation across the commercial and operations organization

Drive lean value stream mapping events. Build the end-to-end process map across different functional processes. Understand the AS-IS processes, eliminate waste and redundancies within the AS-IS processes & then define a streamlined TO-BE process to enable the suitable automation solution

Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements for each critical process

Identify repetitive manual tasks & explain the benefits of automation. Focus on improving efficiency at a micro-process level & to add customer value through robotic process automation (RPA) or other automation methods

Review and funnel automation projects, perform Cost Benefit Analysis to focus on the top critical processes that need to be automated

Drive monthly operating rhythm to review funneled projects to prioritize automation projects based on cost benefit analysis and handover for development.

Improve overall idea pipeline and quality of pipeline through discovery sessions and with technology such as Celonis

Drive technology discussion and strategy in line with business needs and company reference architecture and outline multi-generational project strategy aligned to deliver on the set outcomes

Define agile execution methodologies and project management practices to be followed by all projects within the program

Lead a team of internal and external development partners to build balanced and scalable automation solutions to support Finance function

Coordinate project teams comprising from internal and external technical and functional experts based on budget, scope and timeline

Lead day-to-day execution of multiple interdependent projects by working directly with global technical teams.

Coordinate execution across multiple projects and drive shared approach and outcomes

Support the execution team with resolution of roadblocks and interdependencies. Partner with technical and operational teams external to the project to ensure their tasks are completed as required

Manage project risks, scope changes and other non-standard events throughout the life of the project

Manage customer communication and progress reporting at various levels of the organization including leadership and executives

Ensure quality of deliverables is verified and match partner expectations

Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected

Perform initial and final financial reviews, and ensure ongoing budget tracking

How will you get here:Education:

Minimum Required Education: HS Diploma/ GED required.

Bachelor’s degree in information systems, digital supply chain or a relevant field preferred.

Six Sigma Green Belt Certification and/or related business process excellence training preferred.

Experience:

4+ years of experience in driving operational automation initiatives using RPA, Alteryx, workflow tools etc.

5-7 years of experience in operations, supply chain, process improvement, or successful completion of a Thermo Fisher Leadership Development Program (LDP)

Prior people leadership experience preferred.

Knowledge, Skills and Abilities:

Proven leadership and process skills in driving wing-to-wing business process transformation initiatives.

Solid understanding of transactional systems like Salesforce, ERP, MES, Kronos and Oracle EPM applications.

A willingness to work in a start-up style environment on new and upcoming technology like AI, Machine Learning & Robotic Process Automation.

Proficiency with Microsoft Office software (Excel, Word, Access, Outlook).

Strong verbal and written communication skills to optimally communicate critical information.

At Thermo Fisher Scientific, each one of our 100,000+ extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

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