Seattle, WA, US
1 day ago
Sr. Design Program Manager, Research Ops, Amazon Ads User Experience
Full-funnel advertising. At scale. For everyone.

We are looking for a Sr. Design Program Manager to join our growing User Experience team. You will work collaboratively with designers, engineers, product management, and other program managers leading projects throughout the planning, design, and development lifecycle. As a Design Program Manager, your emphasis will be on planning and prioritization of research deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with marketing, product, and design leaders to deliver innovative and scaled solutions across work streams.


Key job responsibilities
Responsibilities of the role include:
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
• Put repeatable processes in place that help us plan and manage multiple parallel projects while scaling research.
• Create, maintain, and disseminate project information to stakeholders and senior management.
• Working across teams to create strong relationships with stakeholders and senior leadership teams.
• Communicate project status with design leaders and stakeholders regularly.
• Seek opportunities to make improvements to team efficiency and process.
• Primary point of contact for research, working closely with design and research leads and leaders to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.

About the team
Our mission is to design, research, and deliver cohesive advertising experiences that empower businesses to achieve their goals while setting new standards for advertising excellence.

We envision a world where every advertiser, regardless of size or expertise, can effortlessly harness advertising potential through intuitive, intelligent, and unified experiences on Amazon. As the strategic design center for Amazon Ads, we create scalable solutions that transform complexity into clarity, driving business growth through thoughtful innovation.
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