Sr. Data Processor, Workplace Trust
Amazon
Description
Come build the future of privacy with us! To get there, we need exceptionally talented, bright, and driven people. We work in a fast-paced environment across multiple industries, never losing our passion for customers.
As a member of Workplace Trust, you will play a key role in operationalizing privacy across Amazon’s global employee, candidate, and contingent worker populations. This includes engaging with multiple stakeholders across the enterprise to help ensure compliant outcomes. You will be responsible for handling global HR data requests in line with global privacy regulatory requirements, including CPRA and GDPR.
Key job responsibilities
In this role, you will play a key member of our team, focusing on data request handling and data analysis. You'll process and analyze various HR data requests while generating comprehensive reports that provide valuable insights for decision-making. Managing data privacy is crucial as you'll handle sensitive data subject requests and ensure compliance with privacy regulations. Your attention to detail will be essential in maintaining accurate records and meeting critical deadlines.
You'll be responsible for monitoring and managing service level agreements (SLAs) and key performance indicators (KPIs), ensuring all activities align with regulatory requirements. As we continuously strive for excellence, you'll contribute to process improvements and optimization initiatives. When challenges arise, you'll be expected to respond promptly to questions, manage escalations, and troubleshoot issues effectively. Strong communication skills are vital as you'll regularly interact with internal stakeholders across all levels of the organization.
Core Responsibilities:
• Process and analyze HR data requests
• Generate reports and conduct data analysis
• Handle data subject requests and privacy compliance
• Maintain accurate records and meet deadlines
• Manage service level agreements (SLAs) and KPIs in line with regulatory requirements
• Support HR process improvements
• Respond to questions and escalations, while troubleshooting issues
• Communicate effectively with internal stakeholders
What we offer:
Unlimited contract
5 weeks of vacation
Public transport reimbursement
Multi-sport card
Employee referral program bonus
Life insurance and pension plan
Varying local discounts e. g. for canteens, cafes etc.
In house canteen
Brand new office with chill out areas, relax room and activities like football table
Corporate events and team events
Possible internal and/or international growth
Basic Qualifications
*Fluent English
*Bachelor degree and/or equivalent work experience in Human Resources
*Knowledge of HR processes and systems
*Experience working with KPIs and SLAs
*MS Office knowledge
*Excellent written and verbal communication skills
* Excellent customer service orientation
Preferred Qualifications
- Advanced knowledge of Microsoft Office applications (Word, Excel, Outlook) gained through professional experience
- Experience in leading projects
- Team focus with particular ability to work across teams
- Case management experience
- Able to track high volume activity with exceptional follow through and attention to detail
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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