PURPOSE
The Senior Content Design Specialist must check content in various languages to ensure it does not contain any design error. He/she must track omission, inaccuracy, inconsistency and visibility errors coming from OCR, translation, DTP, and Feedback DTP tasks. It may entail correcting, removing, adding and formatting portions of content to make the source content ready for translation and the translated content meaningful prior to delivery to local customers. He/she works effectively with other members of the IQVIA™ Language Solutions team as well as with external resources to deliver high-standard services. The Senior Content Design Specialist may also coordinate efforts from, and/or train several Content Design Specialists when it is needed to meet project requirements. He/she enjoys working in a dynamic and fast-paced environment and is a strong team player who always remains result-oriented. The Senior Content Design Specialist works closely with Content Design Team Leads, Project Managers, and with internal and external stakeholders as appropriate.

RESPONSIBILITIES

Be a key contributor to deliver on translation effectiveness commitments to stakeholders and clientsCheck content in one or several target languages and spot design issues according to guidelines and source content requirementsAnalyse and eliminate all correctness and usability issues to meet quality requirements and deadlinesWork with Project Managers to ensure that the nature and the number of quality issues are collected and incorporated in performance metrics and trend analysisAct as a link between Project Managers, reviewers and post-editors as necessary to solve issues quickly and effectivelyEnsure that identified issues are defined and described clearly to inform assigned Project Managers and linguists and increase their level of performance and engagementMentor and help Content Design Specialists as needed and coordinate their efforts to make projects time and cost effectiveWork with the Director of Operations and the Head of Operational Excellence to document major quality issues and contribute to the continuous improvement of QC and QA processes in the translation supply chain.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Fluency in at least one target language including vocabulary, terminology, syntax, grammar and spellingFluency in English – written and spokenAt least five years of experience OCR, DTP, editing, formatting validating content in at least two languages including the mother tongue is a mustExperience as a translator, a linguist and/or a proofreading specialist is a strong asset, yet not a mustExperience in project management is a strong assetProven experience working with projects involving large amounts of content is desirableKnowledge of software QA, QC, DTP and/or OCR methodologies, tools, and processes is beneficialExperience working in international environments is beneficialExperience using CAT tools or content editing tools is beneficialExperience mentoring people and coordinating team efforts is beneficialStrong verbal and written communication skillsContinued attention to detail and problem-solving actionsAbility to work independently and proactively, as part of a team and with diverse teams.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelor's degree, ideally in a linguistic, business or scientific field OR at least 5 years of experience.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.