We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** As a QA Specialist within the 2nd Line of Defense (GORM), you will play a key role in supporting and overseeing the quality assurance process for control testing performed by 1st Line Business (1B) teams. You will conduct independent reviews, validate control testing results, and help drive process improvement, while also providing guidance and support to team members. Your responsibilities will contribute directly to CIBC’s risk management objectives and ensure adherence to internal standards and regulatory expectations. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How You’ll Succeed** + **Quality Assurance Reviews** : Independently review and assess the completeness, accuracy, and consistency of control testing documentation completed by 1B teams. + **Sample-Based Testing** : Execute sample-based QA testing on 1B control test results to validate adherence to established methodologies, standards, and regulatory requirements. + **Issue Identification & Feedback** : Identify gaps, deficiencies, or inconsistencies in control testing approaches and provide clear, constructive feedback to 1B teams to drive continuous improvement. + **Documentation** : Prepare and maintain clear, concise, and well-supported QA findings and recommendations. + **Stakeholder Collaboration** : Collaborate with business partners and stakeholders to clarify testing procedures, resolve issues, and ensure consistent application of control testing standards. + **Continuous Improvement** : Actively contribute to the ongoing enhancement of QA processes, methodologies, and tools within GORM. + **Knowledge Management** : Maintain up-to-date knowledge of regulatory requirements, industry best practices, and internal policies related to risk and control management. + **Reporting & Documentation** : Prepare comprehensive QA reports that highlight findings, root causes, and actionable recommendations for remediation. **Who You Are** + **Analytical & Detail-Oriented:** You have a keen eye for detail and strong analytical skills, able to identify trends and opportunities for improvement. + **Collaborative:** You work well in teams and communicate effectively with stakeholders at all levels. + **Adaptable & Organized:** You are comfortable with change, highly organized, and able to manage multiple priorities. + **Leader & Influencer:** You can coach and support colleagues, and influence stakeholders to achieve collective success. + **Values-Driven:** You act with integrity and embody CIBC’s values of trust, teamwork, and accountability. + **Bachelor’s degree in Business** , Finance, Risk Management, or a related field; professional certification (e.g., CIA, CRMA, CISA) is an asset. + **Minimum 4 years of experience** in risk management, internal audit, or quality assurance, ideally within financial services. + **Strong understanding of risks** (operational, regulatory compliance, financial, etc.), control frameworks, and control testing methodologies. + **Excellent analytical, problem-solving** , and communication skills, both written and verbal. + **Experience in** quality checking, supervising, or coaching QA or audit work. + **Ability to manage** multiple priorities and deliver high-quality results under tight deadlines. + **Proficiency in** MS Office Suite (Excel, Word, PowerPoint). + **Knowledge of CIBC’s** Control Framework and regulatory environment is an asset. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). + We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 31st Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Continuous Improvement, Control Frameworks, Decision Making, Detail-Oriented, Internal Control Testing, Operation Risk Management, Quality Assurance (QA), Risk Assessments At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.