Sr. Collections Specialist - Credit - Decatur, IL
ADM
Sr. Collections Specialist - Credit - Decatur, IL
This is a full-time exempt level position.
Position Summary
The Credit Department is seeking a qualified Sr. Collections Specialist for our Decatur office. This full-time role is critical in managing the collection of outstanding receivables while maintaining strong customer relationships. The Sr. Collections Specialist will work collaboratively with internal teams—Sales, Cash Applications, Customer Support—and external partners to reconcile accounts, resolve disputes, and support broader departmental initiatives. The ideal candidate will be dependable, analytical, and customer-focused, capable of thriving in a fast-paced environment.
QualificationsAssociate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.Strong interpersonal and communication skills with ability to engage all levels of the organization.Proven ability to manage competing priorities and meet deadlines in a dynamic environment.Advanced analytical and problem-solving abilities.Familiarity with ADM systems such as GetPaid, IBM, JD Edwards, or Agris is a plus.Proficiency in Microsoft Office, especially Excel and Access (queries).Experience with third-party invoicing portals is preferred.Positive, team-oriented attitude with a desire to learn and grow.Key ResponsibilitiesReconcile customer accounts to identify root causes of open items using GetPaid and Excel.Partner with internal teams to resolve invoice discrepancies and aged receivables.Communicate with customers regularly via phone and email to collect payments and address issues.Maintain detailed customer account notes within the GetPaid system.Investigate and resolve open credits; process refunds and manage unclaimed property.Manage setup and troubleshooting of third-party invoicing portals (e.g., Ariba, Tungsten, Coupa).Support customer transition from paper checks to approved electronic payment methods.Oversee placement and maintenance of bad debt and third-party collection accounts.Coordinate the management of open bankruptcy accounts.Contribute to departmental projects and cross-functional collaboration.Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:99926BR
This is a full-time exempt level position.
Position Summary
The Credit Department is seeking a qualified Sr. Collections Specialist for our Decatur office. This full-time role is critical in managing the collection of outstanding receivables while maintaining strong customer relationships. The Sr. Collections Specialist will work collaboratively with internal teams—Sales, Cash Applications, Customer Support—and external partners to reconcile accounts, resolve disputes, and support broader departmental initiatives. The ideal candidate will be dependable, analytical, and customer-focused, capable of thriving in a fast-paced environment.
QualificationsAssociate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.Strong interpersonal and communication skills with ability to engage all levels of the organization.Proven ability to manage competing priorities and meet deadlines in a dynamic environment.Advanced analytical and problem-solving abilities.Familiarity with ADM systems such as GetPaid, IBM, JD Edwards, or Agris is a plus.Proficiency in Microsoft Office, especially Excel and Access (queries).Experience with third-party invoicing portals is preferred.Positive, team-oriented attitude with a desire to learn and grow.Key ResponsibilitiesReconcile customer accounts to identify root causes of open items using GetPaid and Excel.Partner with internal teams to resolve invoice discrepancies and aged receivables.Communicate with customers regularly via phone and email to collect payments and address issues.Maintain detailed customer account notes within the GetPaid system.Investigate and resolve open credits; process refunds and manage unclaimed property.Manage setup and troubleshooting of third-party invoicing portals (e.g., Ariba, Tungsten, Coupa).Support customer transition from paper checks to approved electronic payment methods.Oversee placement and maintenance of bad debt and third-party collection accounts.Coordinate the management of open bankruptcy accounts.Contribute to departmental projects and cross-functional collaboration.Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:99926BR
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