Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication?

Join our dynamic Alexa Connections team as a Sr. Business Intelligence Engineer, and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+.

As a Sr. BIE, you'll drive the development of data pipelines, analytics, instrumentation and experimentation of real-time Agentic AI solutions that power our next-generation communication features. You'll work closely with cross-functional teams, including product management, sciences, design, and engineering, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent communication experiences. You'll also lead the integration of these advanced AI systems into Alexa's core data ecosystem, ensuring a friction free data driven decision making.


Key job responsibilities
- Work closely with Alexa Connections product and engineering teams to understand their challenges and provide analysis to guide decision making.
- Own data gathering, manipulation, and storage as well as synthesis and modeling, problem solving, and communication of insights and recommendations.
- Develop key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement.
- Learn and understand a broad range of Alexa's data resources and know how, when, and which to use.
- Build AI driven self-service reporting platforms, establishing automated processes for large scale data analysis.
- Understand and write high quality queries to retrieve and analyze data (ongoing reporting and ad-hoc requests).
- Define analytical approaches and metrics strategy to uncover new insights and formulate recommendations that improve supply chain performance and efficiency.

About the team
Alexa Connections aspires to make Alexa+ the world’s most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory.