Job Title: Senior Business Analyst Location: Remote Hours/Schedule: Part time schedule - 20 hrs/week Compensation: $36-40/hr DOQ Type: 4 month contract Overview The Senior Business Analyst leads requirements gathering and solution design initiatives across complex business and technology projects. This role partners with cross-functional teams and client stakeholders to define business processes, develop functional specifications, and support solution implementation and user adoption. The position operates with limited supervision and may provide direction to junior analysts. Responsibilities + Lead requirements elicitation sessions and document detailed Business Requirement Documents (BRDs) including scope, costs, objectives, milestones, and timelines. + Define business processes, application flows, system relationships, and functional specifications. + Develop business and system use cases to support solution design and implementation. + Analyze complex business problems, assess risks and impacts, and recommend practical solutions. + Collaborate with Scrum Master to track sprint progress and monitor delivery against planned user stories. + Support acceptance testing, validate deliverables, and resolve functional issues during post-production cutover. + Generate and analyze consolidated reports using Office 365 tools, including advanced Excel. + Provide user training, contribute to user guides, and support development of new work processes. + Interface directly with clients in Retail, CPG, and Logistics sectors to manage expectations and deliver solutions. + Provide guidance and oversight to peer and junior analysts. Qualifications Required: + Bachelor’s degree (B.E., B.Tech, or BCA). + Experience performing in a Senior Business Analyst capacity within cross-functional teams. + Demonstrated ability to create BRDs, functional specifications, and use cases independently. + Strong proficiency in Microsoft Office 365, including advanced Excel reporting. + Experience supporting Agile environments and sprint tracking. + Prior experience working with clients in Retail, CPG, or Logistics industries. + Understanding of SDLC processes, basic software security principles, and OWASP Top 10 concepts. + Strong analytical skills with the ability to anticipate risks and assess business impact. + Attention to detail and ability to manage follow-ups effectively. Preferred: + Master’s degree (M.Tech or MCA). + MBA from a Tier 1 or Tier 2 business school. Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref: #558-Scientific System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.