Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering.

Business: CTO Infrastructure

Principal responsibilities

Report to the Global Head of Infrastructure for CIB HBEU Technology on day-to-day delivery and take part in the organization strategy design and execution in support of delivering best-in-class infrastructure services for the business.Lead the integration and adoption of AI technologies to enhance operational efficiency and effectiveness within the organization. Utilize AIOps capabilities to analyze data from various IT operations tools, generating reports, enabling proactive detection and resolution of issues.Actively engage product end-users to understand customer requirements and work collaboratively with engineering teams and CTO to improve product efficiency and drive tangible business-aligned improvements and benefits to ensure operationally that new features deliver business value.Identify and lead other innovations / initiatives which will result in efficiency and quality improvements and uplift service resilience capabilities for the organization. Drive modernization of on-premises and cloud infrastructure, ensuring scalability, security, and cost-effectivenessBuilds and maintains relations between the organizational end-users, the product teams and management teams across HSBC Technology.Collaborate with Service Management Disciplines and Service Management Practice resources to ensure adherence to the Service Management best practice and adoption.Ensure high quality outcomes that are performant and in line with business requirements and within agreed costs and timescales.Establish and execute a vision to plan, deliver, and support solutions in a complex technology environment. The ideal candidate must be able to communicate clearly and effectively with both technical and non-technical individuals.