Work as a brand/ seller POC to ensure regular inventory replenishment and input metrics
Hand hold multiple brands by supporting on inventory inbound
Work with Ops stakeholders to troubleshoot inbound issues
Primary contact for any brand escalation on catalogue / inventory / Operations related issues

Key job responsibilities
Ops/Vendor Support: Assist Vendors in navigating and utilizing Amazon systems, tools, and processes, ensuring a seamless experience while improving their operational capabilities.

Training and Error Resolution: Provide training to vendors on catalog content, PO management, and shipment processes, while identifying and correcting errors, maintaining accurate records of tasks performed.

Process Improvement: Take ownership of process improvement initiatives, identifying areas for operational efficiency, and actively participating in stakeholder meetings and calls.

Communication and Coordination: Maintain strong communication with both internal and external stakeholders, managing vendor relationships through face-to-face interactions and handling escalations or updates.

Multi-tasking and Problem-solving: Operate efficiently in a fast-paced environment, handling multiple tasks, addressing issues proactively, and demonstrating a passion for operational excellence.

Demand Planning: Execute basis excel templates for daily demand planning.

A day in the life
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About the team
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