**_Please note this position requires being on-site 4x a week in our Southfield office location_** **Responsibilities:** + Serve as the first point of contact for visitors and incoming calls to the management team. + Manage calendars for the VP and coordinate meetings and appointments for managers. + Prepare documents, reports, and control access to the floor. + Set up workstations for new associates. + Coordinate deliveries for kitchen and office supplies. + Receive vendors for meetings, deliveries, and mail. + Organize activities and deliveries for committees (e.g., BOAT). + Arrange lunches for Technical Service Center (TAC) associates. + Collaborate with administrative teams in Memphis and St. Petersburg. + Plan and arrange venues, equipment, catering, accommodations, and travel for medium-scale events. + Identify and report noncompliance with organizational policies and regulatory codes. + Answer phones, emails, and inquiries; direct complex matters to appropriate colleagues. + Initiate internal and external contact to convey requests, provide instructions, or obtain information. + Greet visitors and respond promptly to questions and issues. + Support procurement processes and ensure compliance with established protocols. **Skills & Requirements** + Clear and effective verbal communication; ability to provide guidance when needed. + Strong organizational and prioritization skills; work independently with minimal supervision. + Knowledge of policies, procedures, and compliance requirements. + Proficiency in MS Office 365, Zoom Meeting, Zoom Phone, and Visio. + Ability to support business processes and use standard office equipment/software effectively.