By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Sr. Adjuster | Property | Remote Grand Rapids, MI | Travel Required

As an adjuster at Sedgwick, you’ll have the opportunity to take on new challenges and help solve complex problems.

Enjoy flexibility and autonomy in your daily work and your career path. 

Must reside in or near Grand Rapids, MI. Travel required (Grand Rapids and surrounding cities).

Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. 

Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. 

PRIMARY PURPOSE OF THE ROLE

To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision. 

ARE YOU AN IDEAL CANDIDATE? If you have experience as a property adjuster writing estimates in Xactimate (Symbility experience a plus!) and would like to join one of the premier teams in the industry, we are looking for someone with your level of expertise. This adjuster role will be responsible for investigating and adjusting property and casualty claims, both residential and commercial, with little to no supervision. 

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Inspects claims and contacts involved parties in a timely manner.Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.Examines insurance policies and other records to determine insurance coverage.Prepares estimates for cost of repair and/or replacement.Conducts interviews with claimant and witnesses regarding submitted claim(s).Negotiates and settles both 1st and 3rd party claims.Addresses salvage and subrogation as required by the client.Maintains client relationships to assure repeated business referrals.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.Supports the organization's quality program(s).Travels as required.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required.

Experience
Two (2) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

Strong oral and written communication, including presentation skillsPC literate, including Microsoft Office productsDemonstrated commitment to timely reportingStrong customer service skillsStrong interpersonal skillsAttention to detail and accuracyGood time management and organizational skillsAbility to work independently or in a team environmentAbility to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

Must be able to stand and/or walk for long periods of time.Must be able to kneel, squat or bend.Must be able to work outdoors in hot and/or cold weather conditions.Have the ability to climb, crawl, stoop, kneel, reaching/working overheadBe able to lift/carry up to 50 poundsBe able to push/pull up to 100 poundsBe able to drive up to 4 hours per day.Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.