Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

This TPM will support Kuiper Production's Engineering Change Control (ECC) process. This complex value stream manages how engineering changes are reviewed and implemented across multiple operational areas including procurement, finance, GSE, production, warehouse, flight design, and launch operations. The role is based in Redmond, WA

A successful candidate should be equally comfortable collaborating on process improvements, automation projects, data collection/analysis or negotiating new requirements with design engineers. Your proven track record of managing projects and leading rapid investigation initiatives will be key to your success in this role. Your experience managing cross-functional initiatives across manufacturing and design engineering will allow you to be the voice of production in impact assessment and implementation execution reviews.

Key job responsibilities
The scale and complexity of engineering change management into production demands coordinated activities across both daily urgent activities (immediate changes in reaction to quality/engineering gaps) and long-term strategic initiatives (implementing new assembly block versions into production). As an adept of "working yourself out of a job" this TPM will be responsible to lead the critical process and tool improvements (automation, validation, PLM software) required to seamlessly integrate engineering changes into production.

Job responsibilities include:
- Lead (single threaded ownership) a program managing the design changes coordination’s with manufacturing and operations.
- Coordinate the impact assessment, review and implementation of changes being cut-in/reworked and resulting in production interruptions/slow-downs through cross-function teams.
- Manage the single source of truth for schedule developed with the stakeholders for production and operations.
- Own cross-functional weekly cross-functional meetings to coordinate change activities in production.
- Coordination of improvements to configurations control, manufacturing system, ERP tooling in order to automate and streamline change implementation process.
- Identify improvement opportunities with operational stakeholders to eliminate schedule disruptions and/or reduce data defects.

Candidate superpowers should include customer obsession, ownership, insist on high standards, continuous improvement, stakeholder management, innovation and creating clarity out of ambiguity.

A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.

You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.


About the team
The Operations Command Center (OCC) team is the Kuiper Production Operations Integrated program management function that enables successful production scaling. The vision of OCC team is to enable success of end-to-end Kuiper operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms.