The Inventory Entropy Management Technologies (IEMT) team is hiring a high-performing Senior Technical Program Manager to drive automation programs improving the flow of billions of items of inventory through our fulfillment network to delight customers. We constantly innovate on behalf of customers to do this accurately, fast, and at the lowest possible cost, at scale and enabling growth. This means using advanced artificial intelligence and algorithms to optimally leverage constrained resources to prevent, detect and correct potential inventory issues that can impact fulfillment efficiency and customer satisfaction

In this role, you will drive complex cross-team
projects geographies involving machine learning, computer vision, robotics, operations research, and user experience. You will work closely with program managers, engineers, managers, scientists and other experts to solve hard business and technical problems that remove constraints and improve the efficacy of our physical operations. Your work will have a direct impact on Amazon’s fulfillment network as you help the team to deliver cutting-edge software to solve large-scale operational problems related to inventory management.

Key job responsibilities
- Work closely with business, physical processes and operations to optimize systems and processes
- Define project and program success, identifying, measuring and analyzing relevant business and technical/operational metrics
- Facilitate consensus and drive communication between teams, translating requests and wants into effective requirements, clarifying the vision, driving architectural design, and ensuring delivery by preventing failure modes
- Participate in the definition of secure, scalable, high-throughput architectures
- Ensure the quality of architecture and design of software-intensive systems

A day in the life
Amazon TPMs are broad and deep. On any given day, you may find yourself talking to finance managers and business program managers to justify the priority of a project, deep in design reviews with developers and architects, or writing and explaining a complex technical problem to technical and non-technical audiences several levels above you. As a program owner, no task is beneath you. You are an effective collaborator across organizations, teams and job families, driving the right actions to reduce risk and ensure your program’s success every step of the way.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Learn more about AFT! https://tinyurl.com/AFTOverview

Quality
AFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction.

The Inventory Entropy Management Technologies (IEMT) team sits in Toronto Canada. We have frequent travel opportunities, visiting FCs in North America and around the world to observe physical processes and drive software and process enhancements.