Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Make the Best You. Working at Honeywell is not just about creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrates achievements. Join Us and Make an Impact. As a **Sr Tech Supp Supervisor** , your focus will be leading a team of technical support specialists to deliver exceptional service and enhance customer satisfaction. **Key Responsibilities:** + Lead and manage a team of technical support specialists to ensure high-quality customer service. + Develop and implement strategies to improve technical support processes. + Monitor team performance metrics and provide coaching and feedback. + Drive continuous improvement initiatives to enhance customer satisfaction. + Collaborate with cross-functional teams to resolve complex technical issues. **Key Experience & Capabilities:** + Minimum 6 years of experience in technical support or related roles. + Strong leadership and team management skills. + Proficiency in technical troubleshooting and problem-solving. + Experience with customer relationship management (CRM) tools and ticketing systems. + Ability to drive results and meet deadlines. **Who We Are** The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: click here (https://www.youtube.com/watch?v=CG-rmG0eKLk) Discover More Our focus at Honeywell is innovation that drives business, improves the bottom line, and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement If a disability prevents you from applying for a job through our website, e-mail accessibility@honeywell.com . No other requests will be acknowledged. Copyright © 2024 Honeywell International Inc. Same Posting Description for Internal and External Candidates Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.