At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Mobile Technology group is responsible for Mobile, Web, Services and Cloud technology strategy for Schwab Retail, Retirement and Advisor Services. In this role, you will work in Schwab’s Mobile Technology team on the next generation of Middleware Services driving a cutting-edge mobile experience for clients.
We are seeking an entrepreneurial and passionate senior manager for Conversational AI platform technology. This leader is responsible for developing and maintaining the virtual assistant platform by leveraging artificial intelligence and machine learning offerings, to improve the client experience across channels including, mobile, web, smart speakers etc.
This role can expect to tackle exciting challenges like leveraging new and emerging technologies to deliver best in class experiences to clients while ensuring platform resiliency and stability.
The Senior manager will be leading cross functional high-performance teams of engineers, SDET’s, Scrum masters and Technical Program Managers. They will be partnering with various stakeholders including product, UX, Data Science, Content as well as operational teams to deliver innovative solutions that will help deliver efficient experiences to clients.
Position Responsibilities:
Managing scrum teams that consist of senior tech leaders and individual contributors People Leadership and growth of team through skills development, objective setting, and career guidanceTechnical experience in all phases of the software development lifecyclePartnering with product Management, business partners and other organizations on backlog definition, prioritization, and refinementManage Tier 1 service and availability engineering to address platform healthExcellent communication and presentation skills and ability to connect with all levels of business leadership teamAbility to meet deadlines, manage multiple projects simultaneously and work in a dynamic team-oriented work environment What you haveRequired Qualifications:
Bachelor’s degree in computer engineering OR related degree 10+ years of software engineering experience with progressive technical leadershipStrong programming background in Java and PythonStrong experience designing REST APIs and microservicesExperience building systems on Public Cloud Platforms (GCP, AWS etc.)Experience implementing Infrastructure as Code using TerraformExperience leveraging AI-assisted development tools and modern engineering practices to improve developer productivityExperience with building or managing enterprise chat platforms based on conversational AI platforms such as Google Dialogflow, Amazon lex, IBM Watson, Microsoft Bot framework, or equivalent is preferredExperience developing AI-powered applications using modern ML platforms, AI frameworks and agent-based architectures is preferredExperience in Mobile native technology (iOS & Android) is preferredIn addition to the salary range, this role is also eligible for bonus or incentive opportunities.
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At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.
We offer a competitive benefits package to our full-time employees that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Application FAQsSoftware Powered by iCIMS
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