**Description** **The Best Teams are Created and Maintained Here.** **Job Summary** + The Sr Systems Engineer designs, enhances, and maintains the infrastructure required to support application development and deployment, providing a highly available and stable environment. Reporting to the Sr Manager of IT Operations, this role contributes to the overall engineering, design, build, and high-level support of existing and new infrastructure systems. **Duties and Responsibilities:** + Implement, support, and maintain BrightView’s infrastructure, both physical and virtual, across multiple data centers + Document changes to production, development, testing, etc.… environments with a clear plan for business communication, implementation, backout and escalation. + Participation in recurring management board meetings to discuss and obtain approval for changes from both IT peers and business stakeholders + Manage and function as primary owner of BrightView’s enterprise application and infrastructure monitoring solution. + Serve in a critical capacity on BrightView IT Security’s Incident Response Team, responding, triaging, and mitigating risks to BrightView’s network and data systems. Includes after-hours support as needed. + Oversee the Administration of BrightView’s directory services (Windows Active Directory, Federation/ SSO, Azure AD, etc.) + Assist in design, deployment, configuration, and administration of corporate systems both on-prem and in BrightView’s hybrid cloud ecosystem. + Provide tier 3, SME level support for production system and application issues. (These work efforts may extend beyond the course of the standard work schedule.) + Develop and maintain living technical documentation and provide cross-training to teammates and end users for new systems. + Address potential security breaches and phishing attempts in a timely manner. + Acknowledge monitoring alerts and resolve outages in a timely manner, engaging additional resources as needed. + Address incidents assigned via BrightView’s ticketing system meeting or exceeding our SLAs. + Identify process improvements and cost savings where applicable. **Education and Experience:** + Minimum 10 years enterprise IT experience. + 8-10+ years’ experience in IT infrastructure design and architecture across multiple distributed computing technologies including server, network, and storage technologies. + Windows Server and Applications Administration in a Windows Server environment. PowerShell, Active Directory, and Exchange experience required. + 5 years’ Experience with VMWare administration and scaling. + 5 years’ experience scripting and automating administrative tasks. + 3 years’ experience administering Azure /Cloud Platforms + 3 years’ experience managing monitoring systems + Strong working knowledge of enterprise security models, tools, and processes. + Knowledge of backup systems and technique + Knowledge of Pure Storage and Commvault a plus. + Knowledge of terminal services (RemoteApp, Citrix) and application virtualization a plus. **Physical Demands/Requirements:** + Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers + Position is sedentary; must be able to remain in a stationary position for the majority of time + Operates in an office environment and requires in-person presence + Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur + Ability to lift 20 lbs. **Work Environment:** + Work is conducted in a professional office environment, with a collaborative and dynamic team setting and requires in-person presence + Occasional travel between Corporate office locations or to Datacenters _BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._ _This job description is subject to change at any time._ **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It’s Not Just a Team. It’s One BrightView._