Description The candidate will be working as a member of the Grocery Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for a Sr. Supply Chain Manager with proven experience to own strategic, tactical, cross-functional projects and programs within our Sub Same Day Delivery offering. As a Sr. Supply Chain Manager, you will be responsible for Speed Program delivery quality metrics. The Sr Supply Chain Manager will support delivery functions for launch of new Grocery delivery operations in SSD buildings, scaling delivery quality reporting strategy, improve and roll out new processes to reduce concessions and improve customer experience. This position will be open to Bellevue, WA (Greater Seattle Area, Washington), New York City, NY and Nashville, TN for location options. Key job responsibilities - Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance. - Developing and utilizing data inputs and KPI’s to inform operational adjustments. - Define and create processes that will scale to meet growing business demands. - Partnering with Directors, Senior Managers, and other key operational and technical leaders across the organization. - Own a portfolio of cross-functional programs related to Imperfect Order Rate, driving performance improvement and efficiency in Delivery Quality - Define metrics, develop goals, and invent/simplify processes to drive decision making and business performance Basic Qualifications - Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field - 5+ years of program or project management experience - 5+ years of supply chain experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 126,900.00 - 181,400.00 USD annually USA, TN, Nashville - 103,900.00 - 148,400.00 USD annually USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually