Imagine how your ideas and expertise can change a patient’s life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to the highest standards of integrity and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to impact patients around the world with pioneering technology. **How you’ll make an impact:** + Supervise employees and quality activities pertaining to the production of products and/or manufacturing processes in - and with quality /technical knowledge of - multiple production areas, depending on the complexity of the areas, in addition to conducting performance reviews, including resolving performance issues + Lead complex improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assures documentation content is valid + Provide regular progress reports and manufacturing metrics to management and cross-functional stakeholders, including developing resolutions as needed to improve metrics achievement while accountable for productivity and quality metrics of staff. + Establish the scheduling of work orders and team performance metrics, including monitoring output and adjusting schedules to ensure production targets are achieved + Ensure appropriate staffing for all positions + Conduct performance reviews, including resolving performance issues + Ensure staff is appropriately trained to perform assigned work + Document owner for assigned product line inspection procedures + Monitor labor variances to meet established standards, including proposing resolutions to mediate shortfalls + Monitor raw material usage and availability required in daily production, including proposing resolutions to mediate shortages + Responsible for all project outcomes of assigned unit/group of employees + May guide and mentor entry level supervisors + Other incidental duties **What you’ll need** **(Required):** + Bachelor's Degree in Industrial Engineering or related field. + More than 4 years of previous related experiencein personnel supervisory with full responsibility for all personnel and handling all aspects of employee relations, depth technical knowledge and experience in assigned work area, and substantial experience in related manufacturing, quality and/or product development engineering, and experience in product packaging and sterilization. + Advanced English level. **Work shift:** + Availability to work from Monday to Friday from 6.00 a.m. to 3.30 p.m. + Availability to work in La Lima, Cartago **What else we look for (preferred):** + Knowledge in quality systems related to CAPAs (corrective and preventive action) and NCRs (non-conformance report). + Experience leading and fostering multi-cultural teams with cultural sensitivity + Project management experience + Proven expertise in both Microsoft Office Suite and Enterprise Resource Planning (ERP) system, preferably JDE, MES + Experience working in a medical device industry, preferred + Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives, as well as mediating and negotiating the needs of other areas to achieve consensus + Full understanding of quality procedures while applying acquired expertise to analyze and solve problems without clear precedent + Demonstrated ability to supervise teams and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee of employee + Work with the Operation Quality Engineer, to develop professional skills to enhance job expertise and awareness of company policies for GMP, SOP and safety regulations. Oversee personal development plan and performance against plan. + Ensure testing conforms to appropriate standards of identity, strength, and quality of components and in process products. + Complete understanding and wide application of principles, theories, and concepts in business area. + Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements + Must be able to develop creative solutions to challenging problems; adept and experienced problem solver who is capable to determine root cause of technical issues and implements effective solutions in a timely manner + Excellent working knowledge of statistics + Able to understand engineering drawings, Bills of Materials, and operational procedures + Knowledge of Lean Manufacturing concepts, SPC, Process Map, DFMEA/PFMEA and Six Sigma + Ability to work and excel within a fast paced, dynamic, and constantly changing work environment