About the Role:

Grade Level (for internal use):

09

The Team:
The Data & Research Tech Operations team is accountable for delivering infrastructure architecture, implementation, and deployments on S&P Global Market Intelligence Cloud & Data Centers in collaboration with S&P Global Digital Infrastructure and other teams from a wide variety of backgrounds. The key areas of focus include Infrastructure as Code, Application Architecture, Automation, Project Delivery, Environment Troubleshooting, and Low-Level Design Documentation.

This position is part of a world-class Product Services & Engineering team responsible for architecting solutions for business requirements within various product offerings of S&P Global Market Intelligence, used by tens of thousands of users globally. The team ensures cloud solutions that deliver greater reliability and resilience, high performance, high availability, and scalability.

The role partners with a global team of intelligent and ambitious professionals recruited from top institutions and industries. The team is accountable for understanding business requirements and architecting solutions for cloud delivery of large-scale data processing, aggregation, and publishing of market data systems.

Responsibilities & Impact:
This role will utilize technical knowledge and analytical skills in architecting and optimizing cloud infrastructure, standardizing technology stacks for cloud and data centers, implementing cloud service catalogs and service governance solutions, and driving the implementation of a cloud-first strategy and cloud adoption in partnership with development and business stakeholders.

As a Site Reliability Engineer, this position will be part of a talented platform engineering team that demonstrates superb technical competency, delivering mission-critical infrastructure and ensuring the highest levels of availability, performance, and security. The role will be responsible for supporting and operating large-scale desktop and web application systems.

The position holds direct accountability for Technical Operations objectives and responsibility for team goals that drive and deliver performance and growth of Infrastructure and Application. The role will address problems of critical and high severity, where analysis of issues or application functionality requires a review of relevant dependency factors across systems, infrastructure, network, application, database, data, and protocols.

Technical operations and support, building and managing cloud infrastructure for WEB/API applications hosted in Windows/Linux Operating Systems across multiple data centers.

Ensuring availability, consistency, stability, and performance of application performance.

Participating in critical incident management calls with hands-on ability to troubleshoot IIS/.NET/Apache application, infrastructure, and network performance issues.

Providing 3rd-level support for escalations and communicating progress updates to stakeholders on incident resolutions.

Coordinating with Development and Tech teams on product rollouts, releases, and critical fixes while working with Performance and QA teams on performance metrics commitment review.

Coordinating with Tech teams on OS upgrades and vulnerability remediation to ensure audit and compliance.

Seeking extensive experience in observability tools, specifically with hands-on expertise in building and managing infrastructure for Grafana/Prometheus/Loki at an administrative level, with the ability to effectively manage large volumes of logs using Loki.

What we’re looking for:

Basic Required Qualifications:

Bachelor’s/Master’s Degree in Computer Science, Information Systems, or equivalent.

2 to 3 years of Site Reliability Engineering (SRE) experience.

Scripting skills in any of the following: Shell scripts, Python, Perl, PowerShell, etc.

Experience in building cloud infrastructure as code (IoC) using Terraform, Cloud Formation Templates (CFTs), etc.

Ability to perform Apache/Tomcat + J2EE installations on Linux-based systems.

Working knowledge of AWS cloud technologies: VPC, EC2, EKS, ELB, RDS, Lambda, SES, SNS, Containers, API Gateway, Docker, Kubernetes, etc.

Knowledge and admin experience with observability tools such as ELK, Grafana, Splunk.

CI/CD delivery using configuration management tools such as GitHub, VSTS, Ansible, Puppet, Chef, Salt, Jenkins, Maven, etc.

Knowledge in load-balancing and high-availability planning with BigIP, Application Load Balancers, NLB.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

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IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 320111
Posted On: 2025-10-11
Location: Virtual, Ontario, Canada