Are you passionate about building relationships and driving growth in e-commerce? As a Vendor Manager, you'll collaborate with Italian-speaking partners across Europe, helping them expand their business while delivering exceptional customer experiences. You'll use your analytical and relationship-building skills to identify opportunities, solve complex challenges, and contribute to the success of both vendors and customers in the Italian market.
You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions.
This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors.
• We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth.
• We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills.
• We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and consultation skills, to set Account Managers for success.
• We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship.
• We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia.
• Through our Social Committee, we hold sporting and social events that all employees can get involved in. We average 25 events per year; from movie nights and online quizzes to hiking day trips and summer celebrations.
• We only work Mon - Fri leaving you to fully enjoy your weekends.
• We offer flexible hours which allow people to come earlier or finish later; helping to improve the work-life balance.
• We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners.
• We encourage healthy living with fresh and free fruit or snacks available in our kitchens.
• We promote Sustainability in the community with site and community events toward our global Climate pledge.

Base pay for this position starts from EUR 2200 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development

Key job responsibilities
• Proposing annual terms and conditions as well as costs throughout the year, and aligning on new services with our vendors to build joint business plans with Amazon.
• Optimizing vendor’s portfolio of products listed on the Amazon marketplace, their visibility and sales
• Collaborating with vendors to improve their operational excellence and supply chain
• Demonstrating natural curiosity to learn a variety of internal business tool, programs and processes to identify the right business opportunities while delivering excellent customer experience.
• Managing business and legal escalations through critical problem solving to find sustainable solutions.
• Conducting deep dives to identify new opportunities to innovate and automate processes for better selling partner experience
• Taking ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs. You will own entire processes, train peers, share best practices and ensure impact on the internal/external business
• Industry expertise in one of the following product categories: Electronics, Clothing and Fashion, Home and Living, Books, Consumables
• Experience with Retail/E-Commerce or selling to Retail organizations

About the team
Our diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger.
We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential.
We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all.
By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community.