At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Quality **Job Sub** **Function:** Quality Systems **Job Category:** Professional **All Job Posting Locations:** Danvers, Massachusetts, United States of America, Remote (US) **Job Description:** Abiomed, part of Johnson & Johnson MedTech, is recruiting for a **Sr Quality System Engineer, Product Escalations & Field Actions** position, located in **Danvers, MA.** _Remote work options may be considered on a case-by-case basis and if approved by the company._ **About MedTech** Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech This exciting opportunity will allow the individual to not only collaborate across the Abiomed business for day-to-day operations but also will regularly communicate and interact with leaders within J&J MedTech and Abiomed. This position will support and drive end-to-end process execution to achieve sustained success and serve as a subject matter expert. This individual should excel in an environment that embraces teamwork, change, risk-based decision-making, multi-tasking and flexibility. They should be ready to make a significant contribution to a dynamic, multi-disciplinary team, where a self-motivated individual with excellent written and verbal communication skills stands ready to succeed. You'll need to communicate effectively at all levels within Quality as well as cross functionally with departments such as R&D, Regulatory, Manufacturing, Supplier Quality, and Medical Safety. Seize the opportunity today to join this collaborative, high performing team within the fastest growing business in MedTech. Come join our Abiomed team today! **Key Responsibilities:** + Support, coach and mentor Abiomed teams, as well as liaison with leadership and supporting functions, to ensure execution of the Product Issue Escalation and Field Action processes in compliance with MD and J&J standards. + Provide end-to-end process support by facilitating teams of multi-functional SMEs resulting in successful completion of escalation product issue assessments and subsequent field actions as applicable while using the applicable technology platform (ETQ). + Facilitate teams of multi-functional SMEs in support of developing Field Action strategies, customer communication packages, and/or other elements of Field Action execution. + Lead/support weekly reviews on open investigations with SMEs and representatives of the risk management board (RMB), + Drive timely end-to-end actions and updates, including facilitating identification of higher risk issues as early as possible, communicate to management on high-risk safety, quality or compliance issues. + Prepare and complete end-to-end process documentation and records in a timely and compliant manner. This includes supporting the preparation of presentations throughout the processes. + Communicate effectively at all levels within Quality as well as business partners within departments such as Medical Safety, R&D/Engineering, Regulatory, Supplier Quality, Manufacturing, and Marketing. + Responsible for communicating business related issues or opportunities to next management level. **Qualifications** **Education:** + A minimum of a Bachelor's or equivalent degree is required; Scientific and/or Engineering discipline is preferred. **Required:** + A minimum of 2-4 years of related work experience + 2+ years of related experience in Quality Assurance within Medical Device, Diagnostic, Pharmaceutical or other regulated industry + Ability to work independently and support global, multi-functional teams through collaboration and cross-functional tasks and decisions + Ability to work in fast paced environment with rapidly shifting priorities while maintaining high attention to detail. + Project management skills including strong initiative and follow through in executing project responsibilities, overcoming obstacles, and balancing multiple priorities effectively. + Strong communication skills, capable to summarize & effectively communicate complex ideas, and skilled at refining technical information to accommodate broader audiences. + Knowledge and application of QSR/GMP/GCP/ISO regulations as related to medical device. + Working knowledge and practical application of 21 CFR Part 820 & 806, ISO 13485, and ISO 14971. + Proficient skills in Microsoft Office software, including PowerPoint and Excel. **Other:** + Proficient in both verbal and written English communication **.** + Up to 20% Travel (national or international). Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. \#LI-Hybrid **The anticipated base pay range for this position is :** $77,000- $124,200 Additional Description for Pay Transparency: The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. • Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). • Employees are eligible for the following time off benefits: o Vacation – up to 120 hours per calendar year o Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year o Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year • Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.