**What you’ll do:** **Basic function:** Controls and ensures manufacturing products with quality, aligned with Eaton Quality Management System and Customer Requirements **Main responsibilities and authority:** • Leads line rejects analysis to improve FTQ, Scrap and PPM, follow up actions using A3 Problem solving as a main tool. • Provides the interface between the organization and their customers: • Proactive communication and support with critical customers. • Customer Portal Monitor and actions needed execution on a weekly basis. • Coordinate containment and corrective actions, also quality alerts. • Customer visits coordination and follow up actions. • Maintain Process documentation updated with engineering changes, using process and product audits as a daily tool, having the following inputs: • LPA, Internal, FEA, External and QFC Audits. • Product and Process Audit follow up and management. • Reverse poke yoke audits and Special Characteristics revision. • Maintain Core Documents updated accordingly based on changes performed. • Provides Monitoring of the correct performance of measuring systems. • Teams up with SQE in the follow up of supplier problems, Keep MRB/Hold at minimum. • To lead TCP Quality Hold area material disposition and minutes meeting follow up in a daily basis to get desired results. • Responsible to define material shipment in compliance with deviation/bypass process when applies, working together with product engineering as required. • Support Plant initiatives (RIE, Cost Out, TVSM, etc.). • Functional and CI competencies completion based on training stablished. **Qualifications:** **Education level required:** + Mechanical, Electrical and Industrial Engineering **Years and area of experience required:** + Minimum 3 years as QA Engineer **Technical competencies:** + English 90% Written & Verbal Skills + Problem Solving Skills (8D, A3, 5 whys, Fishbone, Pareto etc.) + Six Sigma / Shainin certification desired + ASQ CQE Certification desired + Automotive Industry Background ISO 9000 – IATF 16949 Knowledge + Internal Auditor certificate desired + Advanced Inspection & Testing + GD&T & MSA knowledge + Automotive Core Tools knowledge (PPAP, APQP, PCP, SPC, PFMEA) **Skills:** **Soft skills:** + Communication and Negotiation Skills + Gets Results, Thinks, and acts strategically, Passionate, Accountable, Efficient + Training & Functional competencies according EQMS Quality Training Policy (Internal). **Additional Information:** **ENVIRONMENTAL SYSTEM RESPONSABILITY** • Separate dangerous residues from the normal trash • Place the dangerous residues (gloves, cloths, etc.) in the assigned containers. • Maintain area clean and free of contaminants. • Not waste of water or electricity. • Report any activity that can put in risk my safety and environment. • Identify and give adequate disposition to all chemical products, which can contaminate the environment. • Acting immediately in chemists’ discharge case. • Ensure the rights containers for disposition of dangerous residues (identifying containers and containers to prevent discharge) **ENSURING THE QUALITY MANAGEMENT SYSTEM RESPONSIBILITY** • Ensuring the integration of the quality management system requirements into the organization's business processes. • Ensuring that the quality management system achieves its intended results. • Promoting the use of the process approach and risk-based thinking. • Ensuring that the resources needed for the quality management system are available. • Communicating the importance or effective quality management and of conforming to the quality management system requirements • Engaging, directing, and supporting persons to contribute to the effectiveness of the quality management system. • Promoting improvement. • Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility. • Support and participate in the Fresh Eyes Audit, ISO IATF/ EQMS Policies/ Group Procedures/ Local Procedures, etc.