**What you’ll do:** **Basic function:** Controls and ensures manufacturing products with quality, aligned with Eaton Quality Management System and Customer Requirements **Main responsibilities and authority:** • Leads line rejects analysis to improve FTQ, Scrap and PPM, follow up actions using A3 Problem solving as a main tool. • Provides the interface between the organization and their customers: • Proactive communication and support with critical customers. • Customer Portal Monitor and actions needed execution weekly. • Coordinate corrective actions, containment, and quality alerts. • Customer visits coordination and follow up actions. • Maintain Process documentation updated with engineering changes, using process and product audits as a daily tool, having the following inputs: • LPA, Internal, FEA, External and QFC Audits. • Product and Process Audit. • Reverse poke yoke audits and Special Characteristics revision. • Maintain Core Documents updated accordingly based on changes performed. • Provides Monitoring of the correct performance of measuring systems. • Teams up with SQE in the follow up of supplier problems, Keep MRB/Hold at minimum. • Responsible for defining material shipment in compliance with deviation/bypass process when applies, working together with product engineering as required. • Support Plant initiatives (RIE, Cost Out, TVSM, etc.). • Functional and CI competencies completion based on training established. • Management of Warranty Parts from Customers \#LI-DG2 #LI-DG2 **Qualifications:** **Education level required:** •Mechanical, Electrical and Industrial Engineering **Years and area of experience required:** •Minimum 3 years as QA Engineer **Technical competencies:** •English 90% Written & Verbal Skills •Problem Solving Skills (8D, A3, 5 whys, Fishbone, Pareto etc.) •Six Sigma / Shainin certification desired •ASQ CQE Certification desired •Automotive Industry Background ISO 9000 – IATF 16949 Knowledge •Internal Auditor certificate desired •Advanced Inspection & Testing •GD&T & MSA knowledge •Automotive Core Tools knowledge (PPAP, APQP, PCP, SPC, PFMEA) •Continues Improvement Competencies · To achieve intermediate level for the following CI tools: 5’s, SW, VSM, TVSM. · To achieve an advanced level for BPS tool. **Skills:** •Communication and Negotiation Skills •Gets Results, Thinks, and acts strategically •Passionate, Accountable, Efficient •Training & Functional competencies according EQMS Quality Training Policy (Internal).