Want to be a global program leader who scales safety initiatives worldwide? Are you looking for a role with international impact and high visibility? We are looking for a motivated, detail-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Accountability team!

In this role, you'll take end-to-end ownership for expanding and creating safety programs internationally. We seek a leader who can navigate complex global requirements, communicate effectively, and consistently deliver results through cross-functional teams at massive scale. Having the ability to scale and adapt successful programs to regions while meeting regional requirements will be a key focus in this role. We are looking for someone who can own global program expansion, including research, design/localization, stakeholder alignment across regions, influencing partner team roadmaps, development of global KPIs, and overseeing excellent execution. You will be successful in this role if you can manage multiple competing regional priorities while delivering cohesive global solutions. You will need to be a proven program leader with strong analytical capabilities and communication skills.

Key job responsibilities
• Analyze regional requirements and local regulations to adapt safety programs
• Design scalable program frameworks that can meet diverse regional needs
• Create and deliver multi-year global expansion roadmaps in partnership with regional teams
• Build relationships with stakeholders internationally to drive alignment and program adoption
• Define and document business requirements that enable regionalization leveraging common tech infrastructure
• Create KPIs to track progress globally
• Lead executive communications across multiple regions
• Manage complex business risks across varying regulatory environments
• Navigate dependencies across global technical and non-technical teams
• Own program execution through regional operations teams
• Prioritize initiatives across teams to deliver maximum impact, and align this prioritization across stakeholders
• Analyze regional requirements and local regulations to adapt safety programs for new regions
• Design scalable program frameworks that can flex to meet diverse regional needs
• Create and deliver multi-year global expansion roadmaps in partnership with regional teams
• Build relationships with stakeholders internationally to drive alignment and program adoption
• Define and document business requirements that enable regionalization leveraging common infrastructure
• Create KPIs to track progress globally
• Lead executive communications across multiple regions
• Manage complex business risks across varying regulatory environments
• Navigate dependencies across global technical and non-technical teams
• Own program execution through regional operations teams
• Prioritize initiatives across teams to deliver maximum impact, and align this prioritization across stakeholders


A day in the life
In this role, you will lead the global expansion of safety programs for Delivery Service Partners. You'll start your day connecting with international stakeholders to understand regional needs and constraints. You'll spend time analyzing data across regions to identify patterns and opportunities for standardization. You'll work closely with regional teams to adapt successful programs while preserving their core safety impact. You'll write documents that resonate with diverse audiences and present to senior leadership across multiple regions. Then, you'll develop region-specific business requirements, success metrics, and manage end-to-end delivery across multiple time zones.

About the team
Our team is responsible for designing and maintaining products and programs with safety impact at massive scale. We love combining data with customer feedback to design permanent solutions to challenging problems. We work across multiple partner teams with functions ranging from tech development to communications. We take great pride in our vision to build the world's safest transportation network.