Sr Product Manager II - Global Operations Charlotte, North Carolina;Greensboro, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Sr-Product-Manager-II---Global-Operations\_25030232-1) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for developing short and long-term product management plans. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer. Job expectations include leading the management and development of products and ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies. The Product Strategy Manager II is responsible for the articulation and implementation of a comprehensive platform and product strategy, enabling Global Anti-Money Laundering and Onboarding Operations (GAOO) execute its strategic priorities. The Product Strategy Manager II will partner closely with technology and product / platform teams to ensure an end to end, global, consistent approach - ensuring technology and automation capabilities are impactful, meaningful and improve the client and associate experience. **Responsibilities:** + Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins + Partners with internal stakeholders to obtain meaningful insights about clients and associates to develop impactful end to end solutions and reporting + Develops long and short-term product strategy, driving products to provide comprehensive solutions across the bank + Instills a culture of continuous improvement and effective risk management + Identifies and creates comprehensive strategy & plans for product / platform solution design & implementation. + Identifies opportunities to streamline & enhance existing & future product / platform needs to best enable operations and support continued growth and operational excellence. + Develops and influences tech product / platform strategy, driving efficient solutions. + Consult with senior management in evaluating current processes, projects and strategies and developing recommendations that drive business and process improvements **Required Qualifications:** + Demonstrated strategic planning/ product management skills + Strong analytical skills with breadth of view + Solid negotiation skills + People and project management skills and abilities + 5+ years of relevant experience​ driving strategic products / solutions + Outstanding communication and presentation skills (verbal and written). Must be able to concisely summarize key observations, clearly articulate considerations and propose solutions. + Strong ability to engage across functions and business lines and build strong working relationships with business partners at all levels of management – proven ability to influence, drive change and deliver results via key business metrics. + Exhibits a strong drive for results and success, demonstrates a sense of urgency to achieve outcomes, and routinely exceeds expectations. Ability to work autonomously and effectively manage a dynamic work environment. **Desired Qualifications** : + AI, Gen AI, and/or Data Science experience + Demonstrated industry knowledge (i.e., clients, competitors, products, etc.) and working knowledge of general bank policies and programs. + Ability to recognize opportunities or enhancements through deep analysis and financials **Skills** : + Executive Presence + Influence + Oral Communications + Presentation Skills + Product Management + Business Analytics + Collaboration + Continuous Improvement + Problem Solving + Strategic Thinking + Attention to Detail + Innovative Thinking + Market Analysis + Process Management + Reporting **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.