General Information Req # WD00087272 Career area: Information Technology Country/Region: Singapore State: Central Singapore City: SINGAPORE Date: Friday, August 22, 2025 Working time: Full-time Additional Locations:  * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
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This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Job Title: AWS and Azure IT Consultant – L2 (Cloud Operations Support)

Location: Singapore (Onsite)

Employment Type: Permanent

Job Summary:

We are looking for an experienced AWS and Azure IT Consultant (L2 level) to support Day-2 cloud operations and assist in cloud deployment projects, primarily on AWS. The ideal candidate will work in a Singapore Government environment under the Government Commercial Cloud (GCC) framework, managing infrastructure and services in accordance with IM8 and GovTech security policies. The role demands strong operational skills, a service-oriented mindset, and the ability to manage demanding customers with professionalism.

Key Responsibilities:

Cloud Operations Support (Primary – Day-2):

Manage AWS infrastructure, including EC2, RDS, S3, CloudWatch, Systems Manager, and VPC components.Perform daily health checks, monitoring, patching, and backup tasks.Troubleshoot and resolve incidents, including system performance issues, using AWS native tools and logs.Handle service requests, access controls, IAM policies, and change requests through ITSM platforms (e.g., ServiceNow).Apply security configurations, vulnerability remediation, and compliance controls in line with Singapore Government standards.Support multi-account and multi-VPC cloud environments with tagging and cost optimization practices.Collaborate with Security and SOC teams on incident response and governance.Participate in DR drills and maintain environment documentation and SOPs.

Cloud Deployment & Project Support (Secondary – Day-1):

Support infrastructure provisioning using AWS and Azure.Help with virtual machine and database migration activities to AWS or Azure.Apply governance, access control, and logging solutions in compliance with GCC/IM8 guidelines.Support onboarding of new systems, services, or enhancements to existing cloud setups.

Key Requirements:

Technical Skills:

Strong hands-on experience with AWS services: EC2, S3, RDS, VPC, IAM, CloudWatch, Systems Manager, CloudTrail, ELB, Route 53, Lambda.Working knowledge of Azure: VMs, Storage, Monitor, RBAC, Azure AD.Infrastructure as Code (IaC): Terraform and/or AWS CloudFormation.Scripting for automation: Bash, PowerShell, or Python.Familiar with ITIL practices (Incident, Problem, Change Management).Experience with backup, patching, and OS hardening based on CIS benchmarks.

Certifications (Preferred but not Mandatory):

AWS Certified SysOps Administrator – AssociateAWS Certified Solutions Architect – Associate or ProfessionalMicrosoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert ITIL v3 or v4 Foundation

Experience:

3 to 6 years of relevant experience in cloud support and deployment.At least 3 years of hands-on operational experience in production AWS environments.Prior experience in projects involving Singapore Government or Public Sector is highly desirable.Familiarity with GCC/GovTech architecture, data classification policies, and IM8 framework is a strong advantage.

Soft Skills & Work Attributes:

Customer & Stakeholder Management:

Professionalism in managing demanding or high-stress customers.Ability to handle escalations, provide proactive communication, and restore customer confidence during incidents.

Communication & Collaboration:

Clear written and verbal communication with both technical and non-technical stakeholders.Skilled in creating technical documentation, SOPs, and operational runbooks.

Ownership & Accountability:

Strong problem-solving skills and a proactive mindset.Able to take ownership of issues from identification to closure with minimal supervision.

Adaptability & Time Management:

Calm under pressure and capable of prioritizing multiple tasks effectively.Flexible and responsive to changing project scopes or operational demands.

Team Player:

Collaborative with cross-functional teams including DevOps, Security, and Network teams.Willingness to mentor junior team members and contribute to a knowledge-sharing environment.

Additional Information:

Must be eligible to work in Singapore and willing to undergo security clearance.Willingness to support off-hours incidents or on-call rotations for critical workloads. Additional Locations:  * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE * Singapore * Singapore - Central Singapore * Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE