The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Design Director provides design leadership for Paypal and ensures that developed concepts adhere to visual brand guidelines. The design director will support the creative leads and their respective teams in developing marketing collateral for all brand touchpoints.

Job Description:

Essential Responsibilities:

Develop and articulate clear objectives and brand marketing initiatives to deliver results and meet organizational goalsInfluence decision-making at the senior leadership levelPerform the most highly complex campaigns using brand strategy knowledge and performance analysis expertiseDevelop and deliver innovative strategies that promotes PayPal's brand values, products and services to target audiencesLead major business projects that fosters PayPal's brand loyalty and presence in the marketDesign, evaluate, and select process, product, and service improvements based on thorough understanding of business needs and industry trendsLead others to solve issues related to diverse marketing objectives

Minimum Qualifications:

Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

The Design Director exhibits outstanding design judgment and works collaboratively with the creative teams in achieving the highest possible standards for all materials requiring design to support PayPal’s marketing efforts and communications. They will be responsible for creating and managing the brand’s visual language.

Key Responsibilities:

Creates visual assets and provides design direction for all aspects of the brand

Partners with team members to accomplish creative objectives

Provides quality control and oversight of design solutions for concepts and execution within all brand touchpoints

Helps convert rough ideas into visual prototypes (e.g., sketches, layout drafts) to illustrate concepts for creative reviews

Recommends, researches and develops brand visual design language rooted in cultural awareness and taste to support creative strategy and execution

Collaborates with designers, copywriters and art directors to artfully build creative solutions that address specific project objectives

Accountable for the development and production of creative assets that meet or exceed the creative objectives

Ensures brand guidelines and brand voice are embraced and adhered to across all executions

Supports creative leadership and brand stewardship by providing design/art direction on small-scale and large-scale projects, from creative conception to completion

Plays an active role in contributing conceptual ideas in creative development

Works to improve the team’s overall performance and embraces a collaborative approach

Provide mentorship to any partners creating visual assets for the brand

Stay up to date with the latest design trends

Qualifications:

10+ years of graphic design experience at an agency or at a brand

10+ years of graphic design experience at an agency or at a brand

Bachelor’s Degree preferably in design or related field, or equivalent meaningful experience

Outstanding communication skills to clearly present creative concepts

Expert understanding of and the ability to create design systems

Attention to detail, with an eye for great graphic design and style

Ability to create your own finished visual assets for print and digital / motion applications

Effective collaborator who can work with others to deliver outstanding creative work

Diligent and able to balance multiple work streams at once

Able to work cross-functionally and independently when needed

Desire to push creative boundaries, be curious and not afraid to challenge the status quo

Passion for innovation and leveraging AI to shape the future of brand-building.

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $123,500 to $212,850

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.