POSITION SUMMARY:  The Sr. Manager, Business Continuity provides leadership and subject matter expertise in support of the Company’s business continuity and enterprise risk management programs. This position collaborates with individuals across the Company to develop and implement strategies to enhance business continuity, resilience, and enterprise risk mitigation practices.  The Sr. Manager, Business Continuity may work closely with executives, functional and operating leaders, Information Technology, Information Security, Risk, and various other stakeholders to help assess and mitigate risk and improve operational resiliency.

PRINCIPAL RESPONSIBILITIES: 

Builds and maintains detailed and comprehensive business continuity plans to ensure the organization’s resilience in the face of potential disruptions.

Collaborates with cross-functional teams to facilitate business impact analyses and risk assessments, including the identification of strategic, operational, financial, and compliance risks. Leads exercises and testing activities.

Leads the execution of continuity and response plans in the event of a business disruption, ensuring alignment with industry standards, regulatory requirements, and best practices.

Manages the Business Continuity team; provides coaching and guidance, supports career development, and manages performance through feedback and mid-year and annual review discussions.

Conducts interviews, risk assessments and scenario planning exercises to identify and evaluate potential impacts and develop strategies for risk mitigation and response.

Establish key risk indicators and risk tolerance thresholds to monitor and report on risk exposure to senior management and relevant stakeholders.

Coordinates training and awareness programs to educate employees on their roles and responsibilities during emergency situations.

Monitors emerging risks and trends in the external environment and incorporates findings into risk management strategies and plans.

Serves as a primary point of contact for coordinating response and recovery efforts during emergencies or business disruptions.

Develops policies, procedures, templates, standards, mitigation plans and documentation in support of the deployment, management, and sustainability of the business continuity and enterprise risk management programs.

Develops and maintains an in-depth understanding of business processes, assets, facilities, responsibilities, regulatory requirements and interdependencies of the organization.

Collaborates with external partners, vendors, and regulatory agencies.

Performs continuous monitoring of program activities to identify areas of opportunity for improvement, cost reduction, mitigation and enhanced operational efficiency.

Coordinates with the Information Technology department to ensure alignment between the disaster recovery and business continuity programs.

This position may require travel up to 25% of the time.

Performs other job-related duties as assigned or apparent.

QUALIFICATIONS: 

Professional certification (DRII, BCI, CBCP, or similar)

Data analysis experience

Experience developing and implementing enterprise-wide management frameworks and business continuity plans.

Knowledge of risk management disciplines, including information security risk, information technology risk, vendor risk, and operational risk.

Experience in using business continuity planning applications and emergency notifications systems.

Adaptable, innovative and detail oriented.

Excellent analytical and problem-solving skills with the ability to evaluate complex situations and develop practical solutions.  

Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.

Demonstrated leadership abilities, with the capacity to inspire and motivate cross-functional teams.

MINIMUM QUALIFICATIONS: 

7 years of experience in business continuity, crisis management, enterprise risk management, disaster recovery or related field

1-2 years in a leadership role.

This position is a hybrid role based at Republic Service's headquarters in Phoenix, AZ. Hybrid is 4-days per week onsite, and 1-day remote. This position will not be eligible to be fully remote.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

Safe: We protect the livelihoods of our colleagues and communities.Committed to Serve: We go above and beyond to exceed our customers’ expectations.Environmentally Responsible: We take action to improve our environment.Driven: We deliver results in the right way.Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

Barron’s 100 Most Sustainable CompaniesCDP DiscloserDow Jones Sustainability IndicesEthisphere’s World’s Most Ethical CompaniesFortune World’s Most Admired CompaniesGreat Place to WorkSustainability Yearbook S&P Global