Sr Manager, Product and Program Management, AMXL JP
Amazon
Description
AMXL (Amazon Extra Large) JP is looking for a Senior Manager, Product and Program Management for leading and developing a team of senior Product Managers, Technical Program Managers and Program Managers for long term product and programs strategy of Amazon's end-to-end Heavy & Bulky (H&B) logistics network in Japan. The ideal candidate would have a strong delivery record and senior leadership experience to drive the best customer experience in a fast, reliable and cost-efficient manner, every time.
As a leader of a core function of AMXL JP, you will be shaping the network, executing, developing and applying innovative product and program management concepts. This role requires working across cross-functional teams within and outside Japan. This role would expand and setup the product and tech roadmap of the network defining and delivering results on key metrics, driving automation where possible and establishing requirements for systems enhancements. This position involves regular communication with senior management spanning strategy to execution. People management, project management and executive presentation skills are essential.
The successful candidate will have a "Day 1" mindset who loves building with a deep cross-functional background in multiple aspects of logistics, supply chain and product management, to include but not limited to our 1 to 3 year tech roadmap, supply chain enhancements, DEX and CX improvements, timely and on target project implementation. P&L management experience and strong financial acumen are a plus.
The successful candidate will thrive in a constantly evolving business environment and work well with cross functional teams. This individual will use their data analysis skills and expertise in planning and execution to lead solutions to complex challenges. They will be able to quickly analyze large data sets to identify complex patterns and relationships resulting in operational solutions. This role offers an opportunity to make business-critical decisions that will minimize fulfillment costs while continuing to increase the speed at which we deliver our customers’ orders. The role is both a long term strategy and execution management role, meaning the successful candidate will not only generate the plan but also deliver on it.
The successful candidate should demonstrate flexibility to work as business demands. The ability to simplify complex problems with a cool head and rally the team behind the vision is the critical skill to be successful in this leadership role.
Key job responsibilities
· Influencing without authority: Innovative leader with the ability to identify opportunities and influence stakeholders across functions, geography and seniority levels to gain support and overcome resistance with data and persuasion
· Building and Developing a strong team: Significant experience leading teams, developing your directs to consistently deliver valuable projects and performance on core metrics
· Strong Communication: Ability to communicate expectations and requirements equally well with business and technology teams at all levels, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary
· Problem Solving: Demonstrate exceptional problem-solving skills, to structure ambiguous situations and to use data analysis to the extent possible to find and drive solutions
· Delivering Results: Ability to successfully deliver end-to-end complex technology and operations projects under tight timelines, working through the multiple constraints along the way
A day in the life
You spend time working with our Stores (Retail, FBA and MFN) teams, SCM team, Finance, Operations & Tech SME orgs with the PMs on your team to deliver long term strategic projects impacting CX, DEX, cost to serve and speed for H&B items to be delivered to customers across Japan in the fastest way at the lowest cost ensuring availability of all products, all of the time across all of Japan. You hire, develop and motivate your team to deliver against goals using the Amazon leadership principles that you truly embody as a role model with all your actions.
You lead the recurring reviews with your team and senior stakeholders across the org to drive the long term Product and Program Strategy for AMXL.
About the team
AMXL JP team is a single threaded organization that owns Amazon's end-to-end Heavy & Bulky (H&B) logistics network with our willing and equally customer obsessed partners, offering shipping, service & support for consumers and companies in a safe, reliable, seamless, standardized, and sustainable way that surprises and delights our customers. Our delivery partners are experienced in H&B deliveries, providing special handling services such as Room of Choice Delivery, Installation/Assembly and Recycling/Haul-Away.
Our team is made up of a diverse group of individuals across operations, supply chain, tech, finance, planning, customer experience, business intelligence and program management that work closely and collaboratively across Amazon to constantly improve and scale our operations, always insisting on the highest standards and obsessing over delivering bigger smiles for our customers.
Basic Qualifications
- 7+ years of product or program management, product marketing, business development or technology experience
- 5+ years of team management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
Preferred Qualifications
- Experience engaging and influencing senior executives
- Experience with feature delivery and tradeoffs of a product
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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