Ward Hill, MA, 01835, USA
11 hours ago
Sr Manager, Distribution
**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse, Will work with hazardous/toxic materials **Job Description** Location/Division Specific Information: This position is based in Thermo Fisher Scientific's 'Ward Hill' facility in Haverhill, MA which is a part of the Laboratory Chemicals Division. Discover Impactful Work: Join Thermo Fisher Scientific Inc. as a Sr Manager, Distribution and play a pivotal role in enhancing our Distribution operations to surpass customer expectations in safety, quality, and delivery. This is a great opportunity to lead both our shipping and inventory teams, central initiatives and new distribution solutions. A Day in the Life: + Lead daily distribution operations to consistently achieve or surpass critical metrics for inbound and outbound performance, order accuracy, efficiency, and safety. + Analyze performance metrics to identify trends and proactively address operational challenges. + Optimize labor planning, shift scheduling, and resource allocation to ensure appropriate staffing and high productivity across both shifts. + Recruit, train, and develop team members to build a strong workforce that can adapt to changing business needs. + Foster a positive, inclusive work environment that encourages associate engagement and growth. + Identify training needs and implement development programs to ensure associates are equipped with the skills required for success. + Encourage a culture of innovation and problem-solving at all levels of the distribution team. + Collaborate with the Customer Service team to align distribution activities with customer delivery requirements and service expectations. + Act as a key liaison to ensure timely and accurate fulfillment of orders and a high level of customer satisfaction. + Resolve fulfillment-related issues with a focus on root cause analysis and long-term solutions. + Lead a cross-functional team at the end of each quarter to evaluate performance, identify operational bottlenecks, and drive process improvements. + Communicate and collaborate with other departments to ensure alignment on priorities and effective execution of sitewide initiatives. + Initiate investigations into process failures, product failures, and safety incidents; identify and implement appropriate corrective and preventive actions. + Maintain a safe work environment through continuous safety awareness and full compliance to all EH&S programs and activities. + Partner with EH&S to cultivate a safety-first culture and improve safety procedures. + Uphold Thermo Fisher's values and standards in all interactions with customers, ensuring a positive representation of the company's commitment to excellence and reliability in logistics services. Keys to Success: Education + Bachelor’s degree required. Experience + 5+ years of related experience in inventory, warehouse or distribution operations + 2+ years of employee management experience Knowledge, Skills, Abilities + Strong leadership and interpersonal skills required to effectively lead a large team and establish relationships with employees and colleagues. + Superb ability to coordinate, pay attention to detail, and prioritize efficiently. + Comprehensive understanding of Microsoft Office (Excel, Word, PowerPoint, etc.). + Knowledge of ERP systems. + Ability to provide timely and clear direction. + Excellent verbal and written communication skills. + Demonstrated agility in a fast-paced, dynamic environment. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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