Your opportunity

At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our Austin, TX office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do.

Schwab’s AI Strategy & Transformation team—known as AI.x—is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the core platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients.

Within the AI Strategy & Transformation (AI.x) organization, the Senior Manager, AI Measurement & Insights shapes how Schwab measures, understands, and scales artificial intelligence across the firm. This role focuses on turning complex data into clear, trusted insights that inform leadership decisions, guide investment priorities, and support responsible, enterprise-wide AI adoption.This is a hands-on, senior individual contributor role. You will design enterprise measurement systems, establish standards, and translate AI activity into meaningful signals leaders use to drive impact. You’ll collaborate across business, technology, and governance teams to ensure measurement is credible, consistent, and aligned to firm outcomes in a highly regulated environment.What You’ll Do
Design and evolve enterprise AI measurement frameworks to assess adoption, maturity, and value realizationTranslate AI strategy into clear metrics, definitions, and leading indicators leaders can use consistentlyBuild and maintain executive-ready dashboards that combine data, context, and actionable narrativeTurn telemetry and operational data into insights that clarify what’s happening, why it matters, and what to do nextPartner with business, product, engineering, and governance teams to strengthen data quality and measurement integrityIdentify adoption friction and measurement gaps, and recommend improvements to enablement, workflows, or toolingEstablish scalable standards and operating mechanisms that support sustained execution over time

What you have

Required Qualifications:Bachelor’s degree in Business Analytics, Data Science, Computer Science, Statistics, Economics, or a related field8–12+ years of experience applying analytics, BI, product analytics, or decision intelligence in a technology-driven environmentDemonstrated ability to design and operationalize measurement frameworks, including metric definition, governance, and operating cadenceAbility to synthesize complex data into clear, executive-ready insights and recommendationsExperience building dashboards or reporting solutions using tools such as Power BI, Tableau, Looker, or similar platformsWorking fluency in AI concepts, including generative AI, with the ability to measure adoption, behavior change, and impactSkill in influencing without authority and collaborating effectively in matrixed organizationsPreferred Qualifications:Experience operating in financial services or another regulated environmentDemonstrated success improving data reliability, instrumentation, or telemetry through cross-functional partnershipsComfort navigating ambiguity and setting direction where standards or data are still emergingStrong judgment when balancing innovation, risk, and enterprise responsibilityExperience creating insight-led dashboards that pair quantitative signals with clear business context
What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance Apply Save job