There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Summary

Accountable for establishing and maintaining labor standards through time studies, work sampling and predetermined time standard methods (MOST). Additionally, lead and facilitate process improvement efforts that enhance productivity and labor utilization, while improving the overall customer experience.  Develop and maintain standard operating procedures and operational best practices.  Responsibilities also included supporting rollout and training initiatives to ensure the effective implementation of best practices at the site level.

Duties and Responsibilities

Leverage Lean Six Sigma tools and methodologies (Value Stream Mapping, DMAIC) to lead and facilitate continuous improvement initiatives Perform time studies and work sampling using Method-Time Measurement (MTM) systems Develop, update, analyze, and document all labor standards and associated workflows Collaborate with subject matter experts to produce Standard Operating Procedures aligned with time standards Draft and document standard operating procedures (SOP’s) at job and task levels Draft configuration requirement labor standards and workflows related the scheduling system Maintain a working knowledge of Industrial Engineering software platforms Provide analysis that leads to improve process efficiency, quality and customer satisfaction Ensure bp’s safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy.

Qualifications

Bachelor’s Degree in Industrial Engineering, or equivalent Lean and/or Six Sigma certification 2-3 years of experience Experience with time study methods (MOST) Experience with Labor standards software is a plus Data transformation with a coding language (Python, R, etc.) or Alteryx Ability to build labor standards using predetermined motion time study techniques such as MOST Strong analytical skills - able to retrieve, transform, analyze, and visualize data effectively with a high-degree of detail Data acquisition through SQL or Business Intelligence Tools – able to access reports and build/manipulate queries. Data transformation with MS Excel – create complex spreadsheets using advanced formulas MS PowerPoint – ability to create professional presentations. Strong statistical skills (Minitab or similar statistical software is a plus) Excellent oral and written communication skills – ability to describe technical information to unfamiliar audiences simply and clearly. Ability to be collaborative and work with and through cross functional teams Ability to stay highly organized and on-task in a fast-paced environment Ability to travel independently and conduct on-site observations, time studies, and analyses as needed (travel required: up to 25%)

With us, you’ll enjoy:

Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

Pay Range

$COMPENSATION.RANGE annually - A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Working Conditions / Physical Requirements

In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally.  All performed with or without a reasonable accommodation.

Disclaimer

This job description may not list all duties for this position.   The incumbent in the position may be asked to perform other duties.  TA Operating LLC reserves the right to revise the job description at any time.   This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.