Description
The Executive Assistant plays a crucial role in supporting our Executive team by managing schedules, handling correspondences, and facilitating communication across other departments within the bank. The ideal candidate should be detail-oriented with excellent organizational skills and the ability to multitask in a fast-paced environment. The Executive Assistant acts as a primary point of contact, ensuring that they can focus on other critical and high-priority tasks. Excellent communication skills and a proactive approach are a requirement as the EA will interact with other leaders and stakeholders. The ideal candidate should be able to work independently, be flexible, able to navigate challenges with ease, and have a solid understanding of the organization’s goals to provide meaningful assistance to executives.
Primary Responsibilities
Manage and maintain schedules, including appointments, travel plans, and expense reports.
Manage calendar, coordinate meetings and conferences, including travel arrangement and other logistics, agendas, and follow-up.
Screen and prioritize incoming communications and correspondence.
Prepare relevant documentation as needed.
Handle confidential information.
Participate in meetings and take minutes as / when required.
Respond to inquiries and requests in a timely manner.
Be able to provide administrative support for special projects or initiatives.
Conduct research and compile data for meetings and reports.
Assist in managing office supplies and inventory.
Facilitate communication between departments and stakeholders and be fully cautious about any confidential information.
Monitor deadlines and follow up items on pending tasks and approvals.
Implement and maintain office policies and procedures.
Required Qualifications
Bachelor’s degree in business administration, communications, or related field.
Minimum of 5 years of experience in an executive support role, preferably in large organizations
Experience with calendar management and travel planning and all other related arrangements.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Proven and strong organizational skills with the ability to prioritize and manage multiple tasks.
Strong interpersonal skills and able to respond quickly.
Strong problem-solving skills and adaptability to changing circumstances.
Ability to maintain confidentiality and exercise discretion a top priority.
Familiarity with office management procedures and systems.
Demonstrated ability to work independently and as part of a team.
Experience in a fast-paced, high-pressure environment.
Ability to use office equipment and software efficiently.
Willingness to learn and take on new challenges as needed.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.