Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
Plan and manage the release lifecycle for Salesforce projects, including deliverables, dependencies, and cross-functional collaboration. Develop and oversee implementation and deployment plans aligned with the Salesforce release schedule. Own execution of Go-Live activities, conducting release readiness reviews pre-deployment and milestone reviews post-deployment. Collaborate with Salesforce DevOps, QA, and development teams to coordinate branches, metadata changes, and feature deployments. Train team members on DevOps tools and processes, promoting a culture of continuous improvement and DevOps maturity. Communicate updates on Salesforce release activities to stakeholders. Identify risks impacting scope, schedule, or quality; proactively mitigate these risks. Implement streamlined procedures for successful Salesforce deployments with minimal rework. Maintain a centralized Salesforce release repository, managing key information like deployment procedures, dependencies, feature flags, and notification lists. Manage cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges. Perform postmortem reviews of Salesforce releases to identify improvement opportunities and reduce future errors. Establish a Salesforce-focused release cadence and automate release metrics for tracking/reporting. Maintain a detailed release calendar, outlining key deployment windows, freeze periods, and environment refresh schedules. Drive improvements in CI/CD pipelines for Salesforce, promoting efficient and automated delivery. Provide regular updates to stakeholders and executive leadership on Salesforce release status, risks, and outcomes. Coordinate Salesforce deployments across all tiers and environments while adhering to business priorities and deadlines. Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations. Work collaboratively in a team environment while effectively managing competing priorities in a fast-paced agile environment. Flexible with off-hours work as needed for critical deployments.Minimum Requirements• Bachelor’s degree in a relevant field or equivalent experience. • At least five (5) years of experience in Release Management, with a focus on Salesforce platform deployments. • Experience with Salesforce deployment tools (e.g., Flosum, Copado, Salesforce DX). • Demonstrated knowledge of pipelines, branching strategy, code reviews, pull requests, and merge conflict management. • Proven ability to manage multiple Salesforce release cycles simultaneously. • Excellent verbal and written communication skills, with the ability to translate technical details for non-technical stakeholders. • Experience with risk management in Salesforce cloud deployments. • Superior organizational skills to produce technical governance documentation and establish standardized processes. • Strong analytical skills and attention to detail, with a results-driven approach
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Excellent knowledge of DevOps, and technology such as Jira and Confluence Excellent project management skills, with the ability to manage multiple releases simultaneously Experience setting up development orgs and data seeding. Salesforce certifications such as Administrator, Advanced Administrator, or Platform App Builder. Knowledge of Mulesoft and Marketing Cloud is a plus. Previous release experience in non-Salesforce applications is also a plus #techjobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.