At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
Are you ready to join the Un-carrier movement?
The Senior Site Reliability Engineer at T-Mobile plays a crucial role in enhancing system reliability and resilience, facilitating faster and more efficient software development and deployment. They will be an integral part of Digital Commerce Domain that supports almost all T-Mobile’s critical commerce path supporting APIs. They apply their strong problem-solving and analytical skills to automate processes, reducing manual effort and preventing operational incidents. Their expertise in programming and scripting languages, incident response management, and various tech tools contributes to the robustness and efficiency of our systems. Their work and expertise contribute significantly to the stability and performance of T-Mobile's digital infrastructure.
We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way!

Job Responsibilities

Job Responsibilities:Improves system reliability and resilience by identifying potential issues and implementing preventive measuresExpertise in supporting high availability environments maintaining near zero downtime using AppDynamics, Splunk, Grafana, AWS and Active MQExperience on Digital Commerce Platform critical to purchase path providing API support for device launches, monitor alerts, validate postman (API responses, test orders), support releases, incident management, Telemetry configurations and defect fixes.Facilitates faster and more efficient software development and deployment by automating processes and reducing manual effortRoot Cause Analysis (RCA) review/participation to identify system issues and prevent incident recurrence, collaborating with Problem Management teams on Corrective and Preventive actions to enhance system reliability and performance, and identifying and prioritizing items for the Core SRE backlog to ensure continuous improvement in system operations and stability.Prevents operational incidents by applying strong problem-solving and analytical skillsContributes to the robustness and efficiency of systems by maximising expertise in programming and scripting languages, incident response management, and various tech toolsAdapts and drives innovation by continuously learning new skills and technologiesEducation and Work Experience:Bachelor's Degree Computer Science, Engineering or related field (Required)Master's/Advanced Degree Computer Science, Engineering or related field (Preferred)4-7 years Working in operations or development environments Required4-7 years Troubleshooting customer related issues and managing customer relationships Required4-7 years Developing software solutions using Python or similar programming languages RequiredKnowledge, Skills and Abilities:Programming Proficiency in programming and scripting languages such as Python and Bash. (Required)Automation Ability to automate processes and reduce manual effort. (Required)Incident Management Understanding of incident response management and operational support. (Required)Platform Monitoring using Splunk, AppDynamics, AWS and Grafana (Required)Experience with crafting and maintaining CICD Pipelines. (Required)Ability to learn new skills and technologies quickly and adapt to changing circumstances. (Required)Understanding of system reliability and resilience principles. (Required)Ability to drive innovation and improve software development and deployment processes. (Preferred)Experience with cloud native platforms. (Preferred) Licenses and Certifications:AWS Certified DevOps Engineer
This certification validates technical expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)Certified Kubernetes Administrator
This certification validates the skills required for day-to-day administration of Kubernetes environments. (Preferred)Google Cloud Certified - Professional DevOps Engineer
This certification validates the ability to efficiently develop and deploy applications using Google Cloud technologies and to manage operations. (Preferred)

At least 18 years of ageLegally authorized to work in the United States
Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $107,300 - $193,500

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ334348&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.