The Sr. Director Pro Experience will serve as a key role in leading the Home Depot Pro strategic growth initiatives. The Sr. Director Pro Experience will have responsibility for ownership of multiple initiatives, leading teams and strategy for the long-range planning and the short-term focus of delivering results associated with current business initiatives. The Sr. Director role will be a peer leader in the organization, assisting with providing guidance and support for additional initiatives and organizational focuses. Key dimensions of the role include project management, leading Pro initiatives, designing/implementing process improvements and building productive relationships among cross-functional partners. Through process efficiencies, cost controls, financial oversight, analytics, and project improvement initiatives, the position will build and maintain a best-in-class business performance through continual improvement in people, process, and technology interfaces. This position is also accountable for the strategy and optimization of expense levers to hit financial targets and profitability.
Key Responsibilities:10% Change Management - Leads through strategic changes, and introduces metrics designed to track the effects of action plans and determine whether the actions are effective at meeting targets or whether new plans should be developed10% Communication - Develops an effective plans for communicating multiple initiative information to teams and stakeholders; Develops written status reports and scorecards, and presents review documents to senior leaders40% Leadership - Responsible for the assessment and selection of talent, builds effective teams, develops others through coaching feedback and guidance, aligns goals, and creates a positive culture through driving engagement; Is a peer leader in organization leading associate centric focuses10% Operational Leadership - Lead the establishment of a suite of common processes, operating procedures, policies, reports and tools across multiple initiatives and programs that encompass THD Pro resources; Works to ensure accountability in execution of programs in adherence to established processes and monitor operational performance10% Program Governance - Govern program pipeline in partnership with senior leaders to ensure the highest and best use of resources; Based on performance and strategic metrics, make recommendations for expansion or contraction of key initiatives and identify overlaps10% Project Leadership - Develops an effective plan for controlling project scope across multiple initiatives, schedules, tasks assignments, budgets, and monitors project execution to ensure the plan is being followed; Documents the project dependencies and ensures viable work plan is created that results in the on time completion of the project10% Stakeholder Management - Maintains a close and positive relationship with cross-functional leaders to ensure smooth and seamless integration of new programs into regular operations when appropriate; Obtains feedback on an ongoing basis to monitor the degree to which programs meet needs and expectations
Direct Manager/Direct Reports:This position typically reports to Vice President This position has 6-7 Direct Reports
Travel Requirements:Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.
Preferred Qualifications:Working knowledge of Microsoft Office SuiteWorking knowledge of TableauWorking knowledge of presentation software (e.g., Microsoft PowerPoint)Working knowledge of analytical/statistics software (e.g., SPSS, SAS, R, Stata)Demonstrated ability to collaborate and work effectively with cross-functional teamsAbility to develop and apply advanced mathematical/statistical techniquesAbility to draw accurate conclusions from financial documentationDemonstrated project management skillsAbility to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiencesAbility to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customersExcellent written and verbal communication skillsConsulting and/or retail experience7+ years of previous leadership experience
Minimum Education:The knowledge, skills and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job.
Preferred Education:No additional education
Minimum Years of Work Experience:9
Preferred Years of Work Experience:No additional years of experience
Minimum Leadership Experience:None
Preferred Leadership Experience:None
Certifications:None
Competencies:CourageDecision QualityBuilds Effective TeamsEnsures AccountabilityInstills TrustPlans and AlignsCommunicates EffectivelyCustomer FocusDevelops TalentDrives Results