Job Description:
Oracle Cloud Infrastructure (OCI) seeks a dynamic Senior Director to lead facility operations for its portfolio of NNN (Triple Net) leased data center sites across North America. This leader will ensure reliable, compliant, and optimized operation of third-party operated properties housing OCI’s mission-critical infrastructure. The role is responsible for operational excellence, robust team leadership, strategic vendor and landlord management, and ensuring OCI sites meet the highest standards for security, uptime, and efficiency, while supporting effective community engagement and seamless site commissioning.

 

Key Responsibilities:

Oversee all aspects of data center facility operations at North American NNN leased sites, including preventive maintenance, incident response, environmental monitoring, and lifecycle management. Develop and implement operational strategies aligned with Oracle’s security, health, safety, and environmental standards, in close coordination with local and federal regulations. Serve as OCI’s primary point of contact with property landlords and third-party vendors under NNN lease agreements, ensuring adherence to service level agreements (SLAs) and lease obligations. Partner with construction to ensure all aspects of commissioning for new sites, including acceptance testing, integrated systems testing, and the transition to daily operations. Ensure operational transparency and positive relationships by actively engaging with community stakeholders, local authorities, and regulators. Drive robust capacity planning, risk mitigation, performance monitoring, and budgeting for the North America data center portfolio. Recruit, hire, develop, and mentor a regional team responsible for direct operational oversight and landlord liaison. Establish, track, and report on key performance indicators (KPIs) to measure and optimize operational effectiveness, cost management, and sustainability goals. Oversee site audits, compliance reviews, and documentation in support of certifications and regulatory requirements (e.g., SOC2, ISO, local authorities having jurisdiction). Act as incident commander and escalation point for major facility events, driving root cause analysis and continuous improvement. Foster a culture of safety, accountability, collaboration, and innovation across a distributed facilities team. Collaborate closely with Oracle’s design, engineering, compliance, and cloud operations teams to support site readiness, expansion, and capital planning.  

Qualifications:

Combination of relevant education, experience, and/or specialized training in facilities management, engineering, or a related technical discipline. Deep understanding of the sequence of operations for major mechanical and electrical systems, such as power distribution, cooling, life safety, and building automation, within mission-critical environments. Demonstrated experience in recruiting, hiring, leading, and developing high-performing technical and operational teams. Proven record of engaging positively with community stakeholders, local officials, and regulatory agencies to support operational transparency and compliance. Significant hands-on experience in commissioning activities for new or expanded data center facilities. Expertise in managing NNN lease relationships and third-party vendor contracts, with a particular focus on North American markets. Proficient in incident management, root cause analysis, and performance optimization for data center operations. Strong verbal, written, negotiation, and relationship management skills. Familiarity with industry standards such as Uptime Institute and ASHRAE, and with relevant environmental, health, and safety regulations in the United States and Canada. Experience in cloud, hyperscale, or enterprise data center operations preferred.