Reporting to the VP, HR Operations, the Senior Director, Total Rewards is a senior people leader responsible for the strategic design, governance, and execution of the company’s compensation, benefits, and total rewards programs. This role partners closely partners with peers and executive leadership to ensure total rewards strategies support business performance, talent attraction and retention, and long-term growth. The role balances strategic leadership with hands-on execution, bringing strong market insight, financial acumen, and operational discipline to building competitive, equitable, and scalable rewards programs.

 

Key Responsibilities

 

Total Rewards Strategy & Leadership

Work with leadership to define and evolve the company’s total rewards philosophy, ensuring alignment with business objectives and talent strategy Serve as a trusted advisor on compensation, benefits, and rewards-related decisions Provide data-driven insights and recommendations on workforce costs, incentive effectiveness, and market competitiveness Lead, develop, and mentor total rewards team members Partner closely with Legal, Finance and Business COE’s Manage external consultants, brokers, and vendors Establish and maintain total rewards policies, controls, and documentation

Compensation

Lead the design and governance of base pay, commission programs, short-term incentives, long-term incentives Oversee annual compensation planning cycles Establish job architecture, market pricing, and leveling frameworks to ensure internal equity and external competitiveness Partner with Finance on compensation budgeting, forecasting, and scenario modeling Ensure compliance with all applicable wage, pay equity, and disclosure regulations

Benefits

Provide strategic oversight of health, welfare, retirement, and wellness programs Lead benefits strategy, renewals, vendor negotiations, and cost-management initiatives Ensure benefits programs are compliant, competitive, and supportive of employee wellbeing Monitor regulatory changes and industry trends to proactively manage risk Drive effective employee communications and education around benefits and rewards

 

Qualifications Required

Bachelor’s degree in Human Resources, Business, Finance, or related field 10+ years of progressive experience in compensation, benefits, or total rewards Proven success leading enterprise-wide compensation and benefits programs Strong financial and analytical capabilities with executive-level presentation skills Deep knowledge of compensation and benefits regulations and governance Strategic mindset paired with hands-on, day-to-day operational oversight

Preferred

Experience in private equity–backed, high-growth, or complex organizations Experience supporting executive compensation and rewards programs CCP, CBP, or related professional certifications

Leadership Competencies

Executive presence and influencing skills Collaborative, pragmatic leadership style Strategic mindset with operational discipline Strong judgment and discretion Ability to translate complex data into clear recommendations

 

Physical Demands/Work Environment

Must be able to sit, stand, or walk for extended periods during investigations and audits. Ability to lift up to 25 pounds occasionally. Regular travel to stores, regional offices, and distribution centers required. Work hours may vary based on case urgency, including nights or weekends.

Benefits

Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members

 

Pep Boys is an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 

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