_As a_ **_Sr Customer Experience Specialist_** _here at Honeywell, you will play a vital role in ensuring exceptional customer interactions and driving customer satisfaction focused in order entry. You will work closely with cross-functional teams to develop and implement customer-centric strategies, optimize the end-to-end customer journey, and enhance the overall customer experience._ _You will report directly to our Customer Experience Manager and you’ll work out of our San Luis Potosi location on a Hybrid work schedule._ _In this role, you will impact the organization by improving customer satisfaction and loyalty, driving business growth, and contributing to our reputation as a customer-centric organization._ **_KEY RESPONSIBILITIES_** + _Provide support to the teams in the Back Office administrative office and represent the additional interface with internal clients as well as external ones when necessary_ + _Work as part of the team, involved in processes from one end to the other, and contribute to the team's results._ **_YOU MUST HAVE_** + _2+ years’ experience in a Customer Services or related field._ + _Strong organizational skills._ + _Experience working in a customer-facing role._ + _Good knowledge of Salesforce applications._ + _Good knowledge of ORACLE ERP application._ **_WE VALUE_** + _Bachelor's degree in Business Administration or a related field._ + _Significant experience applying best practices in Customer & Product Support._ + _Excellent organization skills._ + _Knowledge in excel (Pivot tables)_ **_ABOUT HONEYWELL_** _Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell:_ click here (https://www.honeywell.com/us/en) **_THE BUSINESS UNIT_** _Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets._ _Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity_ Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.