Tianjin, CHN
26 days ago
Sr Cust Exp Specialist
Job Responsibilities: - Sales Order Entry • Ensure good document control • Customer order processing in SAP • Generate standard sales orders; • Follow the credit approval process • Order Acknowledgment • Follow up the production progress of customer orders per customer’s delivery schedule • Contract management • Responsible for both internal & external customers for any related order issue - Reports Tracking maintenance • Daily Booking, Revenue, Inventory, Backlog Report • Weekly Open Order Report • Weekly Backlog Revenue Forecasting Planning • Monthly Performance Report - Customer Connect Program • Complete the training on time and actively utilize it in future customer service delivery • Achieve the differential customer service SLA • Increase customer interaction per regular MOS • Fluent language skills in Chinese, Korean • Oral & written communication in Korean is a plus. • Proven organizational and self-motivation abilities • Eager to learn and work in a changing and fast-growing environment • A commitment to discovering to improve service. • Ability to interact with a wide variety of customers in various countries • Preferred minimum of 3 years experience in an Order Management Specialist, Sales Assistant, or Buyer background, preferably with contract administration expertise • Good standard of ability with Microsoft Office applications Knowledge of ERP – SAP • Fluent language skills in Chinese, Korean • Oral & written communication in Korean is a plus. • Proven organizational and self-motivation abilities • Eager to learn and work in a changing and fast-growing environment • A commitment to discovering to improve service. • Ability to interact with a wide variety of customers in various countries • Preferred minimum of 3 years experience in an Order Management Specialist, Sales Assistant, or Buyer background, preferably with contract administration expertise • Good standard of ability with Microsoft Office applications Knowledge of ERP – SAP Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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