Job Description 1. Requirements & Analysis - Elicit, validate, and document business requirements using structured techniques such as interviews, workshops, process mapping, user stories, and walkthroughs. - Ensure requirements align with true business needs, are approved by stakeholders, and adhere to quality standards. - Translate business needs into functional specifications, models, or process flows that technology teams can execute against. - Analyze existing business processes, identify inefficiencies, and recommend improvements or automation opportunities. - Maintain and update requirements as the project/business evolves. 2. Stakeholder Engagement Build strong relationships with business partners, technology teams, and cross‑functional stakeholders. Facilitate discussions and decision‑making (e.g., workshops, reviews, structured walkthroughs). Support Product Owners and Project teams by providing business context, clarifying requirements. 3. Documentation & Quality Assurance Produce clear documentation such as BRDs, user stories, process maps, data dictionaries, and traceability matrices. Ensure documentation meets auditability, traceability, and supportability standards. Support testing readiness: clarify acceptance criteria, assist with test case review, validate outputs, and participate in UAT. Core Skills & Competencies Technical & Analytical Strong functional/business analysis skills (process modelling, requirements definition, gap analysis). Data analysis and data interpretation skills. Experience with BA tools such as Jira, Confluence, Visio, process‑modeling tools, etc. Communication & Collaboration Excellent verbal and written communication. Ability to present insights clearly and influence stakeholders. Proven experience navigating cross‑functional teams and managing ambiguity. Methodological Expertise Strong knowledge of requirements frameworks, BA standards, and documentation best practices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 10+ years as a Business Analyst Banking experience Excellent communication/stakeholder management Business Side BA Experience with one of all (Commercial Banking, digital Banking, Or Payments realted LOBS or projects)